Good Day & Welcome to the Bell Community Forum.
You mentioned that you "updated my phone and my server carryings this option". Please explain what you mean by this.
Is this a new device/ Have you verified your device and / or transferred service to this device on MyBell?
In order to turn on Wi-Fi calling, you must be connected to a Wi-Fi network? Are you connected to a network? Does your mobility plan indicate Wi-Fi calling option is activated? Have you tried restarting your device? Turning off your W-Fi? Resetting your device network settings?
I have questions about using Wi-Fi Calling : Coverage (bell.ca)
If you are still experience issues after reviewing the above, you should contact Bell Mobility tech support.
Contact Bell | Bell Mobility, Internet, TV and Home phone | Bell Canada
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
