Canadian resident travelling to US then a Caribbean cruise

Merrimac1
Contributor

Good morning, I’m a Canadian resident driving to US then boarding a 7 day cruise to the Bahamas. What kind of coverage is the best?  I am purchasing on board the ship an Internet package but was curious what ours cover. Thanks for any help.  

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I’m going on a Caribbean cruise. Is there a Roaming add-on for this?

 

Can I use my I phone in Liverpool England?

 

dks
Community All-Star
Community All-Star

Yes, you can. You will need to add the Roam Better plan. You can find more information here.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

You can, but there may be additional costs. You will be connecting through your ship's on-board wi-fi and cellular service which is slower than you would find at home and may have separate, additional charges . You may also need the Roam Better add on plan to your current phone plan. You can find more Bell information here.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Roam Better does not cover roaming charges on cruise ships and in-flight services.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I am going on a cruise and flying into New Orleans… I am docking at Mexico, Roatan Honduras and Belize… Can I get extra coverage

Wakka197
Valued Contributor

I think you can . I call or go into a bell store and ask what you can get for when you are down there 

WelshTerrier
Community All-Star
Community All-Star

Can you please elaborate on what you mean by extra coverage? Do you mean increased mobility time & data? Are you talking about Bell Roam Better - with home data?

Without knowing which mobility plan you subscribe to, you can login to MyBell using a web browser.  Select your mobility service > Select Add/remove add-ons. You can now view, add or change existing mobility add-ons associated with your mobility service.

Enjoy your trip. Take care

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I need a plan on cell phone going to the USA for 3 days

Hello, We will be flying into the US and then boarding a ship for a Cruise. How do we check what is covered in our plan? Are we able to use data/phone on ship with no extra charges? Thanks for any info.

Good Day.

Can you please elaborate on what plan & coverage you do have? Do you mean increased mobility time & data? Are you talking about Bell Roam Better - with home data?

Roam Better does not cover roaming charges on cruise ships and in-flight services.

Without knowing which mobility plan you subscribe to, you can login to MyBell using a web browser.  Select your mobility service > Select Add/remove add-ons. You can now view, add or change existing mobility add-ons associated with your mobility service.

Enjoy your trip. Take care

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello,
This is the plan we have .... if we are on the ship, believe we are unable to use for data only, is that right?

But once we are in Port - say, US, Mexico, country covered in plan, then if access data assume would be charged the daily rate, are we reading this right?

 

Thanks for any assistance!

 

2yr Ultimate - 200GB Crave Basic with Ads on us when subscribing to this plan$90.00/mo. per month
.75 Canada to US LD
5G Access
Call Display
Can-Can/US/Int Messaging - Unlimited
Crave Basic with Ads ($9.99)
Message Centre
Share with Unltd Share personal plans
Standard Def Video (480p)
Unlimited Canada minutes
Unlimited Share Data Throttled@200GB
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Good Day.

I will try to answer your question as best can be based on the limited information you have provided.

You are not covered for any usage charges on cruise ships and in-flight services.

Your plan does not cover unlimited calling, texting & data in the U.S. and Mexico. (The Ultimate 200-CAN/U.S./MEX plan includes unlimited calling, texting & data in Canada, the U.S. and Mexico)

International roaming fees will apply if you use your phone outside of Canada. This includes calls that you make and text messages that you send. Fees can also apply to the data you use while roaming. For example, if you’re not connected to a Wi-Fi network and you want to browse the Internet, you can use your data, but international roaming fees will likely apply.

While outside of Canada, making and receiving calls, sending text messages, checking your voicemail, and using data (including Instagram, Whatsapp, or TikTok, etc., and sharing or receiving a picture via text) all count as Roaming usage and / or Pay Per Use usage rates.

Unbeknown to you, keeping your device data turned on may also trigger roaming usage, as most applications on your device refresh content in the background, resulting in data usage & roaming charges. Powering your device on & activating an eSim or dual SIM for travel SIM outside of Canada will also trigger data usage & roaming charges. To avoid a roaming charge, remove your Bell SIM beforehand.

If you want to avoid any & all charges while travelling outside of Canada, you can choose to:

  1. Turn off your data & roaming in settings on your device. Turn on Airplane mode.
  2. Power your device completely off.
  3. As an alternative, you can also choose to remove your Bell SIM before leaving Canada instead or powering your device completely off. Just do not power your device on before removing your Bell SIM. If you do so, this will result in a roaming charge.

Roaming is available with most monthly plans.

1. U.S. Travel $13.00 / day

2. International Travel $16.00 / day

 I have attached the following web link to assist you. Please refer to the Roam Better FAQs for specific details.

Roam Better

Coverage Map & Travel Options | Bell Mobility | Bell Canada

Roam Better FAQ | Bell Mobility | Bell Canada

Hope this has been of assistance to you. 

Take care & Enjoy your trip!

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

We are sailing from Florida to Bahamas in a few months. We have the Roam Better plan, does that cover us? I only what to be able to text or a call Canada once or twice. I don’t need to stay connected to social media or work. The ship has wifi for using their app and I would like to avoid paying for extra wifi if unnecessary. 
thank you.