Contract duration - Mobility

[LN70]

Where in the app do you find the time left in your contract? 

[BellAntgio · Accepted solution]

Hey there @LN70, 

Welcome to the Community and thanks for your post. 

There are a few different ways to locate your mobility agreement details. 

Via the app you can select the profile icon on the top right > Profile > Profile - Services (select the number in question) > View my service agreements.

You can also access your agreement via My Agreement

[Lolofergie72]

Where can you find up when your contract is up??

[Mrjmwdbrn]

received my bill

both my and my husbands phones have completed 2 year plan yet both have been charged.   My message says you’ve finished paying for your device so you can upgrade now. My husbands says you can upgrade anytime.

yet I was charged a monthly device payment of 47.29 and my husband was charged 52.08.   Yikes thought I’d finally finished these monthly payments!

why?

hoping you can help me

[DrewTunney]

How do I find out how much money I have left to pay off on my phone. Can I find it on the bell app? 

thanks. 

[KonaPel]

How much does it cost to break a bell mobility contract?

[janna33]

Wondering when I am done paying for my hardware charges? 

[JayneAlien]

Does anyone know where I can find out if my device is fully paid for?

[WelshTerrier]

I assume you purchase it through Bell? Did you check your mobility agreement for the specific details?

There are a few different ways to locate your mobility agreement details. 

On the MyBell app you can select the Profile icon on the top right > Profile > Profile - Services (select the number in question) > View my service agreements.

You can also do the same by logging in to MyBell using your web browser.

You can also access your agreement via My Agreement

[Joell]

Looking for the toll payout amount of both cell phones accounts.

[Deb42]

How to find out the balance on my two year contract?

[WelshTerrier · Accepted solution]

In MyBell

1. Log in to MyBell.
2. Select My services at the top of the page, then select your Bell Mobility device from the list.
3. Select More about my device to view your device information, including the remaining balance and commitment details.

On your Mobility bill

1. “Current charges” section: details your monthly device charge (excluding tax) as per your Bell SmartPay agreement.
2. “For your information” section: Your Device Details highlights your Bell SmartPay device balance and remaining months.
• Device: the device purchased on Bell SmartPay.
• Remaining balance: device purchase amount remaining.
• Term: total number of months in your Bell SmartPay agreement (the example above shows 24 months).
• Term remaining: number of months remaining in your Bell SmartPay agreement (the example above shows 23 months remaining out of 24 months).

[Payton]

I need a copy of my contract for I phone 14 please

[WelshTerrier]

Mobility Agreement

You need to Login to MyBell using a Web browser. Once you are logged in you should be able to see all of your services that are connected to MyBell on the main page! E.g. Mobile, TV, Internet Home phone.....

There are two method from the main MyBell home page to reach your MyBell profile. In either case, you need to be able to sign in using a web browser!

If you do not see your mobile number & account, then it is not connected to MyBell. If you do see it listed on the left side of the screen, then on the top right corner of the main MyBell  screen, you will see your name. You can select & scroll down per my instructions or once again on the MyBell main screen, in the blue area you will see My Profile with a downward arrow. > Select this & scroll down to MyBell profile > Select this & follow my instructions.

Instructions

Your mobile agreement is located in MyBell > My Profile > Service profiles > Mobile > View Bell mobility agreements. (Top right side of page below your mobile number.)

You can view, download, or print your agreement from here.

[Handsome1]

How do I get the balance on my finance devices