How do I leave a review for a great employee?

[Kosta]

Hello, 

Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and hope she gets to see this somehow. 

Best regards,

Kosta

[BellPatricia]

Hey there @kai3 

Welcome to the Bell community 🙂

Thank you very much for sharing your experience! We'd like to pass this feedback along to Judy so I have sent you a quick private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[New Customer1]

Amazing experience with supervisor Marco! I had my first issue with Bell earlier today that took over an hour on the phone and ended with confusing instructions to contact my bank about a promo code and then call Bell back. The rep was also eating during the call, which wasn't a huge deal as she was very nice and flattering but did feel unprofessional and unlike the service I’ve come to expect from Bell. Unsurprisingly, the bank had no idea what I was talking about. When I called back, another rep, who was great, was able to deal with the first issue and refund the overage charges successfully. She later connected me with Marco, a supervisor, to resolve the outstanding issue. The experience completely turned around from there and he quickly understood the situation, resolved it efficiently, and even provided his contact details for future concerns. His and his staff's professionalism and genuine care made all the difference, I now feel truly confident in Bell’s customer service, once again!!! Thank you Marco & your dedicated staff member! 

[BellPatricia]

Hey there @New Customer1 

We appreciate you taking the time to share this with the community 🙂

I would love to pass this feedback along to Marco, and have sent you a quick private message to get some information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[Snow1]

I would like to give a great thanks to Shan, the manager and the technician that she sent, to resolve our internet issues. Shan and the technician that she sent which I forgot his name sorry, were very helpful and kind. After all my complaints about our internet issues, Shan was fast in sending us a technician and then did a follow up on us, if the problem was already resolved. The technician himself was also good in his job. Thank you very much and I hope, Bell can give good credits to these kind of employees.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

@Snow1 thanks for sharing your experience with the Bell community. We are very pleased to hear about how helpful Shan and the technician were in resolving your issue.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

[itsmegerald]

I was just at the Bell store at the Eaton Centre in Montreal. The person helping me was Imene - easily the best customer experience I have ever had. She helped reshape my plan, found me ways to save, and cheerfully walked me through a complicated return process. I want to thank her for making my day and I want to make sure Bell knows how lucky they are to have her.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

@itsmegerald thanks for sharing your experience with the Bell community. We are very pleased to hear about how helpful Imene was in resolving your issue.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

[itsmegerald]

Thank you I will look out for the message 

[BellKris]

Hey there @itsmegerald and @Snow1.

Thank you for taking the time to share this with the community. 🙂

We'd love to pass on this feedback, and have sent both of you a quick private message to get some information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

[Kclarkke]

Hello. I just wanted to leave a review for an employee. His name is Dexter? I think anyways.  

He was very kind and understanding on the phone form a horrific experience I've had with bell. Please make sure he gets the kudos he deserves. I've had a nightmare of problems stemming for YOUR ERROR and while I'm still not happy or satisfied, he did his best to try and make it right and was patient and understanding. I'll still be switching to Sasktel lol. But know that he did his best and is a great person to speak with. I'll refer him to Sasktel too lol. 

Thank you Dexter!

-Kyle 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

@Kclarkke Thanks for sharing your experience with the Bell community. We are very pleased to hear about how helpful Dexter was in resolving your issue.

A Bell moderator will reach out to & will contact you in a private message to get some more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Take care.

[BellAntgio]

Hey there @Kclarkke ,

Thank you for taking the time to share this with the community. 🙂

We'd love to pass on this feedback, and have sent you a quick private message to get some information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

[JH1]

How can I submit a compliment for great service for a Bell Store employee?

[JH1]

Hi @BellPatricia It was for a transaction at the Bell store in Masonville last Monday Oct 6th. Aaron was so helpful in getting my rate plan changed and also setting up an upgraded phone that I brought with me. He was very patient, kind and very personable and very knowledgeable.  I expected I might get a survey request as sometimes happened in the past, but nothing came. 

Do you submit the compliment and do you have enough info now?

Thanks

[BellPatricia]

Good day @JH1 

Thank you for your post and welcome to the Bell community 🙂

We are very glad to hear that you had a great experience with Aaron and would like to pass this feedback along. I have reached out via private message to get a bit more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia