How do I opt out of "Your monthly bill is ready" texts?

sillygwailo
Contributor

Every month I get a text like this:

Bell msg: Your monthly bill is ready. To view your bill, visit m.bell.ca/seemybill. (bell.ca/reach-us)

Can I opt out of those? To cut down on interruptions, I've turned on "Hide Alerts" for the number in my iPhone, but I'd rather not receive them at all.

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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @sillygwailo.

Welcome to the Community.

Some notifications are mandatory and can't be removed. Take a look at our website where you can verify and manage your communication preferencesOpens in a new tab or windowfor your Bell Account.

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BellAntgio
Moderator

Hey there @sillygwailo.

Welcome to the Community.

Some notifications are mandatory and can't be removed. Take a look at our website where you can verify and manage your communication preferencesOpens in a new tab or windowfor your Bell Account.

How can we get Bell to stop texting us? I don't want text messages in the middle of my workday telling me how to use my freaking phone.  I need them to stop messaging me altogether.

I get the same texts, despite being set-up for automatic payment of the bill. The link you listed below only applies to marketing email...billing notifications don't seem to be something that can be opted out of. As well, why do your emails list a deadline that is 2 weeks before the deadline of the bill?