Removing Smart Phone Care

JenMar
Contributor II

How do I cancel smart phone care?   After paying  a hefty monthly fee, you still have to pay for a replacement.   If I want to replace my phone it will cost me $400!!!

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37 REPLIES 37

WelshTerrier
Community All-Star
Community All-Star

You may cancel the your Smart Phone Care contract by calling Bell at 1-800-667-0123 to request cancellation. If you cancel this contract, coverage will cease, and billing will cease as well.
Bell will stop billing you, on the next business day following the date that they receive your request for cancellation.
Your account will be credited the amount of any invoiced monthly charge applicable to the period after the date of cancellation.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I wanna remove smart care plan from my plan

You have a webpage for removing Addons. The list includes the Phone Care plan but there is no place to remove it. Instead you have made it difficult to find and it requires a phone call. Purposefully making it difficult to do is in Bell's best interest but not the interest of the customer.

 

I want to remove my smart phone care 

Good Day & Welcome to the Bell Community Forum.

You may cancel the your Smart Phone Care contract by calling Bell at 1-800-667-0123 to request cancellation. If you cancel this contract, coverage will cease, and billing will cease as well.
Bell will stop billing you, on the next business day following the date that they receive your request for cancellation.
Your account will be credited the amount of any invoiced monthly charge applicable to the period after the date of cancellation.

Thank you posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I want to remove smart care from my bill. How do I go about doing that.

 

dks
Community All-Star
Community All-Star

Please see the post by @WelshTerrier for instructions on how to remove Smart Phone Care. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

@Moemoe You may cancel your Smart Phone Care contract by calling Bell at1-800-667-0123 to request cancellation.
Bell will stop billing you, on the next business day following the date that they receive your request for cancellation.
Your account will be credited the amount of any invoiced monthly charge applicable to the period after the date of cancellation.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.