Restore service: Seasonal Suspension

[ljubasimovic]

WE WERE ON SEASONAL SERVICE FOR FOUR MONTHS. YOU WERE SUPPOSED TO RESTORE OUR REGULAR SERVICE ON APRIL 11TH. I EVEN CALLED YOU TO REMIND YOU ABOUT IT. WE ARE AT HOME NOW AND WE STILL DON'T HAVE ANY SERVICE RESTORED-BUNDLE SERVICE.  

WHAT KIND OF SERVICE IS THAT?

[ZaneP · Accepted solution]

I don't work for Bell, but...did you call them again? 1-866-310-2355

Or you can do this, at the Temporary Service suspension site:

Try the middle one.

(And maybe stop using ALL-CAPS 😉)

[AlexS]

U might get a prorated refund afterwards.

[Nuno]

I can’t activate my phone. I was on holidays in Europe and just got back. I temporarily suspended my account until I got back. Now I can’t reactivate it. Won’t let me make any phone calls to speak with anyone at Bell

[WelshTerrier · Accepted solution]

You will  need to call Bell Mobility to remove your temporary suspension. 

Call Bell Mobility at: 1 800 667-0123  or dial *611 from any Bell mobile device

[User9273]

How do I restart bell services that are suspended?

[WelshTerrier · Accepted solution]

To change or remove a temporary service suspension, you can do this by logging in to MyBell.

In MyBell you can reactivate your services by> Selecting the Quick Link > Temporary service suspension on the My Services page or by following the link & instructions below:

Update a temporary service suspension

1. Select Change or Cancel depending on the action you would like to take.
• If you are changing your suspension, select your new end date.
2. Select Continue.
3. Validate that the information on the page is correct and select Submit.

If you cancelled your suspension, allow some time for your services to be reactivated:

• TV service will resume within 48 hours.
• Internet and Home phone will resume within 24 hours.

Note: Plug in your satellite TV receivers one day before your scheduled reactivation (if you didn’t leave them plugged in) so that they can communicate with the service reactivation system. If your channels don’t return after you reactivated your service, try to synchronize your programming.

[Tv1]

I suspended my service from December 28 to March 31. My wife has taken sick and I can’t leave our home. I can’t locate my suspension and trying to communicate on live chat doesn’t work on my iPhone. How can I cancel this suspension?

[AlexS]

If she’s able to give permission or you are the co-owner, call Bell.

[dks]

Using the same credentials (name & password) you use to log in to the forum, you can log into the Bell web page. From there you should be able to cancel the temporary service suspension. If that does not work, call 310-BELL (2355). 

[WelshTerrier]

To change the start or end date of a suspension for your Bell Mobility service that you have already requested, please call Bell Customer Service: Billing & orders - Mobility: 1 800 667-0123 or dial *611 from any Bell mobile device.

M - F: 8:00am - 9:00pm | Weekends: 9:00am - 6:00pm

Thank you for reaching out to the Bell Community Forum.

Take care.

[Sagan]

How to cancel temporary suspension from my sim 

[WelshTerrier]

Good day!

To remove, end or cancel, a temporary suspension from your monthly Bell Mobility service, please call Bell Mobility at: 1 800 667-0123 or  *611 from any Bell mobile device. (This does not apply to prepaid service.)

Take care.

[DiBes]

How do I restore services after a temporary seasonal suspension?

[DiBes]

Thank you so much.