Tracking current period usage of long distance

Toga
Contributor

I have the Can & US 500 Minute Block of Time long distance feature. Is there any way to track the call usage of this feature between billing periods? I'd like to avoid exceeding the limit during any billing period.

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Accepted Solutions

Hi there @Toga and @Kiwi57,

At this time; there is no way to track home phone long distance usage.

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Toga
Contributor

As far as I can determine, the Bell site lists the calls made "during the billed period", not the calls made since the last bill was issued (i.e. the current billing period. I am looking for a way to track my calls made since the last billed period and before the next period. That way I will know how close I am to reaching the 500 minute package limit and be able to adjust my call lengths accordingly without exceeding the 500 minute cutoff. 

Kiwi57
Contributor II

It only gives me the choice of my cell phones to track usage ... not my home phone.  

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I can't seem to get any details regarding my home phone line ... even on the older months.  I can look at the bills and the calls are there, however if I would like to see the current billing period it just says that there aren't any long distance calls.

Kiwi57_1-1665337541308.png

 

 

Hi there @Toga and @Kiwi57,

At this time; there is no way to track home phone long distance usage.

A few days ago I made an international phone call and I would like to know what it cost.  Do I have to wait for the bill at the end of the month or is there an itemized history for home phones?

I am unable to print off a detailed bill even though it calls it one. 4 pages but nothing to indicate who we called and how long the call was for . How do I make that happen or do we  now we have to keep track of who we called ourselves? Not impressed.

Why can’t I get up to date usage summary?