What account number to use for online/bank payments

EP
Contributor

My Bell account has 9 numbers.  When I want to make a profile in my online banking in order to pay a bill,  it seems that ZZZ and a few other numbers were added at the end.
is this normal?  

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1 helpful reply

Accepted Solutions

DamiDD
Bell Employee

Hey EP,

Yes, for One Bill that is normal.  If you log into your MyBell online account and click on the "View current bill" button you will see a bar or section with your account information.  On the right, it will give you your "Customer ID number"

Should look like this;

Customer ID number
123456789ZZZ009
(14-digits number for online/telebanking)
 
If that number on your profile or bill is what is on your online banking, than you are good to go!
 
One Bill.jpg
I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

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3 REPLIES 3

DamiDD
Bell Employee

Hey EP,

Yes, for One Bill that is normal.  If you log into your MyBell online account and click on the "View current bill" button you will see a bar or section with your account information.  On the right, it will give you your "Customer ID number"

Should look like this;

Customer ID number
123456789ZZZ009
(14-digits number for online/telebanking)
 
If that number on your profile or bill is what is on your online banking, than you are good to go!
 
One Bill.jpg
I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

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