What are the maximum number of days Roam Better is charged?

Chris42
Contributor

What are the maximum number of days in a billing period on which roaming is charged?

 

 

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WelshTerrier
Community All-Star
Community All-Star

 You’ll only be charged for a maximum of 20 days per mobility line within the same billing period, after which you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of the billing period. If you exceed the data included in your rate plan, you’ll be charged the rates that apply to your domestic plan/usage.

Note: the 20-day maximum Roam Better fee applies separately to the U.S. ($13 a day) and all other eligible destinations ($16 a day). For example, if you spend 20 days in the U.S. and then 10 days in Mexico within one monthly billing period, you’ll be charged 20 days for the U.S. ($260 total) and 10 days for Mexico ($160 total).

I have included the following web link to assist in answering any further questions you might have.

Roam Better FAQ | Bell Mobility | Bell Canada

Thank you for reaching out to the Bell Community Forum.

Enjoy your trip.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

While Bell staff can likely give a better answer, it appears that roaming charges continue while you are outside of the Bell network and stop when you return to the Bell network. This appears to be automatic and happens when you add the Roam Better option to your current Bell Mobility plan. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

 You’ll only be charged for a maximum of 20 days per mobility line within the same billing period, after which you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of the billing period. If you exceed the data included in your rate plan, you’ll be charged the rates that apply to your domestic plan/usage.

Note: the 20-day maximum Roam Better fee applies separately to the U.S. ($13 a day) and all other eligible destinations ($16 a day). For example, if you spend 20 days in the U.S. and then 10 days in Mexico within one monthly billing period, you’ll be charged 20 days for the U.S. ($260 total) and 10 days for Mexico ($160 total).

I have included the following web link to assist in answering any further questions you might have.

Roam Better FAQ | Bell Mobility | Bell Canada

Thank you for reaching out to the Bell Community Forum.

Enjoy your trip.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hello,

I am planning to use Roam Better in India. Can someone confirm Max charges will be 16*20= 320$ as long as i stay in India only for my trip of 23 days total?

Good Day & Welcome to the Bell Community Forum.

This is a Community Forum. As such, we do not have access to your account details.

You’ are only charged the daily fee when you make or answer a call, send a text message, or when data is sent or received while in your Roam Better destination. The Roam Better – with home data daily fee covers each day of usage until 11:59 p.m. Eastern Time (ET), regardless of which time zone you’re roaming in. You’ll only be charged for a maximum of 20 days per line within the same billing period, after which you can continue enjoying unlimited talk and text and continue to use the data from your account at no additional cost for the rest of the billing period. If you exceed the data included in your rate plan, you’ll be charged the rates that apply to your domestic plan/usage. Whether you’re at one Roam Better international destination or travelling between multiple destinations or time zones, the Roam Better – with home data international daily fee covers you for any usage within the same day. 

To confirm your maximum charges, I would need to know your billing & your travel dates. 

If you are travelling for 23 days, during the same billing period, you will be charged for 20 days x $16.00 + HST.

If your travel dates are over two billing period, & less than 20 days in each billing period, you will be charged the daily rate of $16.00 / day + HST for each day in each billing period. If Roam Better is activated and used over two billing periods, your total charges would be a maximum of 23 days x $16.00 / day + HST.  or something slightly less.

You can find your billing date on the top right of your Bell One Bill. The billing day of the month never changes.

Coverage Map & Travel Options | Bell Mobility | Bell Canada

Roam Better FAQ | Bell Mobility | Bell Canada

Enjoy your trip.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.