7802 "ERROR" displays and hang 12:30am -1:00am

[DavidMcBeth]

What is seemingly becoming a daily routine our TV hangs with "ERROR" msg and no visible code.  This occurs between 12:30am and 1:00am regularly. Displayed too is a QR code for assistance but I hat only takes you to o the Bell Support link with no real indication of cause.

Solution is through remote and initiating a REBOOT of the 7802 box.

[BellPatricia · Accepted solution]

Hey @DavidMcBeth 

Thanks for reaching out to the Bell community 🙂 

Does this affect multiple receivers in your home, and can you share a photo of the error screen?

Is your receiver connected via Wi-Fi or Ethernet?

When this occurs what color is the LED light on the Fibe TV receiver?

If you continue to have any trouble we recommend that you manually reboot your receiver. Simply unplug the power cable from the electrical outlet. Wait for around ten seconds then reconnect the power cable. *Once you reconnect the power cable the receiver may take up to 2 minutes to reboot.*

Let the community know if you need any more help.

@BellPatricia