Bell Fibe TV not showing on MyBell

Soulshade
Contributor

So, I'm pretty sure this is me being dumb, but I just got Bell Fibe TV app today and it works great, but it doesn't appear in my MyBell account. Which wouldn't be a problem, but since I was hoping to add a few channels, it's a bit annoying.

I couldn't find any information online about how long it would take to show up or if it would, so I'm just confused.

0 3 1,560
1 helpful reply

Accepted Solutions

AlexS
Expert Contributor II

Yeah you need to wait for one or two days before being able to change the lineup. I believe it’s same as the full service customer in which case even the customer service can’t do anything about it, but you can give them a try by phone or live online chat.

View reply in original post

3 REPLIES 3

AlexS
Expert Contributor II

Yeah you need to wait for one or two days before being able to change the lineup. I believe it’s same as the full service customer in which case even the customer service can’t do anything about it, but you can give them a try by phone or live online chat.

I’m new to bell, and I logged on to MyBell because I wanted to add channels to my tv package but nowhere on the app can my fibe tv be found. Which is odd cause I also have the fibe tv app and that works fine. 

Hi @Newb 
Thank you for your post and welcome to the Community.
We wanted to check in to see if you're still missing the TV portion? It can generally takes a couple of days from the time your service was installed for your services to reflect on your MyBell account. 
Looking forward to hearing back.