Error: 'Sorry, it looks like Bell streamer is unavailable right now'

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martymart8864
Contributor

‎07-18-2022 10:50 AM - last edited on ‎08-14-2024 12:10 PM by

Hello,

Does anyone know why i'm getting a message: ''Sorry, it looks like Bell streamer is unavailable right now''. When I ask, ''Hey Google, turn on TV''.. I would expect that the Bell streamer does not have to be turned on before I send the request as it beats the purpose.. thanks!

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martymart8864
Contributor
In response to AlexS

‎07-19-2022 09:41 AM

Thanks Alex,

Yes, I could see it in my google home but it was showing offline. Your question actually made me realise that it was connected in a USB port at the back of my TV and when my TV was off, there was no power to the Bell Streamer... Just plugged it in an electrical plug on the wall and everything works now. Thanks for the help!

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AlexS
Expert Contributor II

‎07-18-2022 04:42 PM

Do u have Chromecast connected to a Google Nest or Home speaker or display?

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martymart8864
Contributor
In response to AlexS

‎07-19-2022 09:41 AM

Thanks Alex,

Yes, I could see it in my google home but it was showing offline. Your question actually made me realise that it was connected in a USB port at the back of my TV and when my TV was off, there was no power to the Bell Streamer... Just plugged it in an electrical plug on the wall and everything works now. Thanks for the help!