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10-26-2021 08:11 AM - last edited on 09-04-2022 10:31 AM by BellPatricia
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10-11-2025 10:04 PM - last edited on 10-12-2025 09:47 AM by BellPatricia
I have a bell remote that will not pair with my tv. I have done all the trouble shooting as you suggested. My remote does not have an options button on it. I’m at a loss as to what is wrong. Can you please help.
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10-12-2025 06:20 AM - edited 10-12-2025 06:35 AM
Good Day & Welcome to the Bell Community Forum.
Can you please provide us with a few more details so that we can better answer your question?
- Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App or Satellite TV
- Which model of Bell TV receiver is connected to your TV?
- Does your remote have a clear sight path to your TV & Bell receiver? Is there anything blocking the front or TV or receiver that could obstruct the signal?
- Which remote control are you experiencing the signal issue with? Is it an IR remote? E.g. Bell Slim remote, Bell Streamer, etc.
- Is this a new remote control? Has this remote control previously controlled this tv? Have you checked the batteries?
Have you tried to do any troubleshooting? Please refer to the following web link for further troubleshooting remote control issues. Programming, fixing or replacing your Bell Fibe TV remote
Are you using a Bell Streamer remote? If so, please check out this article Help with the Bell Streamer remote : Pairing the remote using Bluetooth
Is your remote control less than a year old? If you have never ordered a new remote, the warranty period would start from the date you received your receiver. If your remote is no longer under warranty, you can order a replacement from Bell online at the following links:
Bell Fibe TV - Equipment - Remotes
Remotes | Fibe TV | Bell Canada
Bell Satellite TV - Equipment - Remotes
Remotes - Satellite TV | Bell Canada
Take care.
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12-20-2025 10:06 AM - last edited on 12-20-2025 10:31 AM by BellPatricia
Trying to connect my IR 6.0 remote for a TCL QM8 TV, but the TCL brand is not on the Device Code list. Is there an updated list?
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12-20-2025 11:40 AM
Good Day & Welcome
The TCL QM8 TV is a relatively new model and there is no code perse shown on the satellite code list for this make and model. Have you tried contacting the TCL TV manufacturer online customer support? They may be able to provide you with a universal code that will allow for some basic functions. E.g. Power on/off, volume up & down, mute.
Failing this, you can try to program your Bell Satellite remote for a TCL QM8 TV using one of the other generic codes.
Take care.
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12-26-2025 07:36 AM - last edited on 12-29-2025 10:20 AM by BellPatricia
I have a new Hisense TV and want to be able to adjust the volume with my Bell voice remote. All online instructions I have found are for a slim remote with an Options or Menu button that mine doesn’t have. I tried holding down the “home” button but that did nothing.
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12-26-2025 08:22 AM - last edited on 12-29-2025 10:20 AM by BellPatricia
Never mind! I was able to do it by going into setup on the Bell Fibe menu. Perhaps this into should be posted online somewhere!
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