I have no google play store on my Bell Fibe so I can’t install or remove apps

[Mike if]

For some reason I have lost the Google Play app on my Bell Fibe TV under apps and games. I need to get it back so I can install/uninstall apps. Please suggest a way of getting it back.

thanks

Mik

[WelshTerrier · Accepted solution]

Good Day & Welcome.

If the Google Play Store is missing on your Bell remote:

1. You may need to sign into your Google account on a compatible device, e.g. VIP7802 Fibe TV Box, Bell Streamer.
2. You should also be able to find it in the Apps section or by using the voice remote to search "Google Play".
3. If you have a compatible box and it's still missing, check your TV's Settings > Apps > See all apps to enable it, or add it via the Input button menu.

Can you please share some further information with us in terms of:

1. Which Bell TV service do you subscribe to? Fibe TV or Fibe TV app.
2. Which remote control are using to access  Fibe TV?
3. Are you using a Bell receiver? VIP5662w, VIP2502, VIP2202, etc. (Not all Fibe TV remotes & receivers include the Google Play app.)
4. Are you using a Bell Streamer? How to download and install apps
5. Are you using a VIP7802 Bell TV box? Fibe TV Voice Remote: List of How-tos and Tutorials from Bell

Let us know if you require further assistance.

Take care.

[Mike if · Accepted solution]

Thanks for the info it fixed the issue! It seems that for some reason Google Play Store was not activated in the bell remote system. So I activated it and all is good.

[WelshTerrier]

Good Day @Mike if 

That is great news! Thank you for your feedback in letting us know that everything is now working for you.

Enjoy…..

Take care.