On demand tells me to get CTV.

LLBedford
Contributor

I went in to ‘on demand’ to watch ‘farmer wants a wife’ but it tells me I need to get CTV to watch it.

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1 helpful reply

Accepted Solutions

BellPatricia
Moderator

Hi there @LLBedford ,

Thanks for your post and welcome to the Bell Community.

Can you clarify if you're using Fibe TV or Satellite, and which type of receiver you have?

Depending on the CTV station the show airs on, it's possible that you are not subscribed, which is why that type of message would pop up. Are you able to share a picture / screenshot of the message you are seeing?

Which TV package are you subscribe to? You can verify your subscription easily via MyBell. For a step by step check out this thread Tv channelsOpens in a new tab or window

- Patricia

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2 REPLIES 2

BellPatricia
Moderator

Hi there @LLBedford ,

Thanks for your post and welcome to the Bell Community.

Can you clarify if you're using Fibe TV or Satellite, and which type of receiver you have?

Depending on the CTV station the show airs on, it's possible that you are not subscribed, which is why that type of message would pop up. Are you able to share a picture / screenshot of the message you are seeing?

Which TV package are you subscribe to? You can verify your subscription easily via MyBell. For a step by step check out this thread Tv channelsOpens in a new tab or window

- Patricia

AlexS
Expert Contributor II

Sounds like a profile mismatch. You should chat with a live agent if you insist watching on ctv.ca directly instead of on Bell for this show.