Ordering On Demand & PPV

[allanj42]

I tried ordering a VOD on bell.ca but could only find the title I wanted as a PPV. However when I looked at the movie listings on my receiver, the same title was listed as VOD. Is there some trick to ordering VOD on bell.ca?

[BellPatricia · Accepted solution]

Hey @allanj42. Thanks for your post, and welcome to the Community.

Are you trying to rent a Movie or a Live Event?

You can order On Demand directly through your TV receiver. Take a look at How to enjoy On Demand for steps on ordering with Fibe TV or Satellite.

A Pay-per-view is a live event that airs at a specific time, and can be ordered up to 24 hours in advance. Check out How to order Pay-per-view online.

Enjoy! 🙂

- Patricia

[AlexS]

No trick. The ordering function simply isn't available on the web. app and dvr only.

[allanj42]

I thought that ordering directly on my PVR required a land-line telephone connection. We are about to eliminate our land-line. Would I still be able to order from the PVR?

[AlexS]

I'm w/ thé iptv. Never ever had a home phone. It might go through the satellite if u don’t have Fibe tv.

[allanj42]

Thanks for the info link @BellPatricia  I was speaking to a rep about another problem and mentioned this question. She suggested I could phone in my orders. I'll probably buy the wifi connector for $25.

[Satguy]

I have a Bell satellite 9500 receiver. Tried to get a VU or On Demand movie but the order would not go through because I don't have a broadband receiver. Bell does not offer high-speed broadband in my rural area. My old SD receiver used a telephone line to order movies, but the 9500 has no such jack. Is there any way to get a pay movie on Bell satellite TV if there's no high-speed internet or Fibe connection for the receiver?

[BellPatricia]

Hi @Satguy. Welcome to the Bell Community, and thanks for your post.

To watch PPV/On Demand content, you will need to connect your 9500 Whole Home PVR to the Internet.

It can be done via Wi-Fi or by connecting an Ethernet cable from the receiver to the modem. Check out How to connect your 9500 Whole Home PVR to the Internet using its built-in Wi-Fi

Let the Community know if you have any other questions.

- Patricia

[Satguy]

I could not do this because it did not seem possible to enter a WiFi password that contains numbers as well as letters. But I've discovered a low-tech method that works:

1. Select the desired movie and press info on the remote

2. Copy the Event ID. It's a number in parentheses.

3. Call 1-888-759-3474 and go through the 4-step menu: (Language, phone # verification, 3 for pay per view, 1 for pay per view)

4. Enter the Event ID when requested

[Ken0]

How can you tell inside the bell app if a ppv order on satellite went through?

[BellNick]

Hi there @Ken  
Thank you for your post and welcome to the Community.
Within the MyBell app under the television section there will be a "Purchased content" option that it should show under.
If you have any further questions, please do not hesitate to contact the Community.

[WelshTerrier]

To watch PPV/On Demand content, you will need to connect your 9500 Whole Home PVR to the Internet.

You can view what you have purchased on MyBell by selecting your TV service & selecting Purchase content.

It can be done via Wi-Fi or by connecting an Ethernet cable from the receiver to the modem. Check out How to connect your 9500 Whole Home PVR to the Internet using its built-in Wi-Fi

Are you trying to rent a Movie or a Live Event?

You can order On Demand directly through your TV receiver. Take a look at How to enjoy On Demand for steps on ordering with Fibe TV or Satellite.

A Pay-per-view is a live event that airs at a specific time, and can be ordered up to 24 hours in advance. Check out How to order Pay-per-view online.

Thank you for posting your question.

Take care.

[AppleJacks333]

Hi  we have tried for hours on the phone with bell to figure out why  I can  not get event ID's  for PPV does anyone have any ideas I just want to   get a  PPV  but nobody can help me with out an  Event ID.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum

In order to better assist you, I am in need of more specific information related to your PPV ordering issue.

Which Bell TV service do you subscribe to?

All of the instructions needed to order PPV are included in the following web link. This should assist in answering most of your questions.

1. Ordering PPV with Fibe TV,  Fibe app, Satellite TV
2. Locked channels, & rentals
3. Parental PIN control.

How to order Pay-per-view (bell.ca)

FYI. Only.

You only need the Event ID if you are on Bell Satellite & you wish to order PPV by phone.

1. Using your Bell TV remote, tune in to the desired channel.
2. Scroll to the movie or event you want to order.
3. Press the INFO button. You’ll find a 5-digit ID at the end of the event description.
4. Call 1 866 686-7337 and quote the 5-digit ID when asked.

New Fibe TV app customers cannot make pay-per-view purchases in the 48 hours after subscribing.

Take care & enjoy.