Replace and activate a Satellite TV SmartCard

[BellDRock]

Hi Bell community,

Need to activate a replacement SmartCard for your Satellite TV?

Before you get started, make sure you match the SmartCard to the right receiver. The letter you got with the SmartCard will have the 13-character Receiver ID (starting with an R) as a reference. If your letter has already made its way to the recycling bin, that’s okay: just contact us and we’ll help you figure out which receiver it’s for.

Check the receiver ID

There are three ways you can find the ID number (R##) on your receiver:

• Look on the label on the back of the receiver

Or

• With the receiver on, press the System Info button on the front

Or

• If you have an older model, press the Menu button twice on your Bell remote

Install the SmartCard

Now that you’ve matched up the card to your receiver, look for the card slot. Usually it’s hiding behind a panel on the front of the receiver. Remove the old card and replace it with the new one with the bar code face down to the right.

Your receiver will take a few minutes to reboot, and it’s normal to see an error message while that’s happening.

Activate the card

The last step is to activate your card in MyBell by going to bell.ca/smartcard.

After activating the card, your receiver will get set up with the Bell system and you may see more error messages that you can ignore. Typically it takes about 15 minutes before you can kick back and watch TV, but in rare cases it may take up to 2 hours.

If you have any problems, you can check the SmartCard error codes and FAQs.

[Wakka197]

That is cool . Good to know when you have a problem can do is use this info for bell . So it cool

[Wakka197]

• When do you need to replace the card on reciver of your device for sat was wondering . Is there a lifespan of the card 

[Wakka197]

So when and when I can solve the problem if it happens . 

[BellDRock]

Hey @Wakka197 

During November 2021 and January 2022 some Bell Satellite customers received new SmartCards in the mail.

The above How To article assists with the steps on how to properly swap out the SmartCard and activate it.

[User897]

New receivers and no channels.
smart card not activated.

Help 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Before you get started, make sure you match the SmartCard to the right receiver. The letter you got with the SmartCard will have the 13-character Receiver ID (starting with an R) as a reference. 

Check the receiver ID

There are three ways you can find the ID number (R##) on your receiver:

1. Look on the label on the back of the receiver
2. With the receiver on, press the System Info button on the front
3. If you have an older model, press the Menu button twice on your Bell remote

Install the SmartCard

Now that you’ve matched up the card to your receiver, look for the card slot. Usually it’s hiding behind a panel on the front of the receiver. Remove the old card and replace it with the new one with the bar code face down to the right. Your receiver will take a few minutes to reboot, and it’s normal to see an error message while that’s happening.

Activate the card

The last step is to activate your card in MyBell by going to bell.ca/smartcard.

I have included the following web link to assist in answering any further questions you might have.

How to activate my new Bell Satellite TV SmartCard

Replace and activate a Satellite TV SmartCard

Thank you for contacting the Bell Community Forum. If you need further assistance in activating your receivers, you can also contact Bell Satellite TV at: 1 888 759-3474

Take care.

[Getting Exasperated]

Can anyone tell me how to change the smart card in a Bell 7500 receiver.

[WelshTerrier]

Good Day.

Thank you for reaching out to the Bell Community Forum.

To replace your Bell 7500 smartcard, you'll need to access the System Info screen on your receiver, enter the new smartcard number, and insert the new card with the barcode facing down and to the right. After insertion, the receiver will reboot and may display error messages while it synchronizes with the Bell system. You will need to activate the new card in MyBell. 

Please refer to the following web link for detailed instructions.

How to activate my new Bell Satellite TV SmartCard : How to activate my SmartCard

Take care.

[Getting Exasperated]

Thank you I knew that, I need to know how to open the slot to put the card in.

[BellNick]

Hi there @Getting Exasperated 
Thank you for your post and welcome to the Community.
There is no slot or accessible card for the 7500 model receiver, as the receiver connects to the 9500 model receiver for content. If you have received a smart card replacement, it would most likely be for the 9500 model receiver.
If you have any further questions, please do not hesitate to contact the Community.