Restore satellite 91 after I mistakenly removed it during a switch check

[pooch1]

after i did a switch check i mistakenly hit remove satellite now my satellite 91 is gone how do i get it back 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Were you experiencing any issues prior to mistakenly removing the satellite?

In order to assist you further, can you please provide the community with the model of receiver that you are experiencing issues with? Have you tried to restart the receiver? Press and hold the Power button on the front of the receiver for 5 seconds and wait for the receiver to turn on. Any error codes?

The receiver may need to reacquire the satellite signal. Try removing all of the cables. Remove ALL inputs, run Check Switch, it will fail. Then reconnect all of your cables & try running the Check Switch once again.

I have included the following web link that will assist you. Please select your receiver model. Once you have chosen your model of receiver, Select > Step-by-step tutorials. This will take you to a list of subcategories. Within these subsections there will be a tutorial that will guide you through the replacement & setup instructions.

Receiver and Remote Control - Bell Satellite TV Customer Support

Self Service - Bell Satellite TV Customer Support

If your problem continues, you may need tp reset your receiver to factory defaults.

How to reset your Bell Satellite TV receiver to the factory default settings

For further assistance, please call Bell Satellite TV tech support, please call: 1 888 759-3474

Let the Community know if you have any other questions.

Take care.

[pooch1]

yes i was having issues prior .my signal strength had drop to around 50 so pictur would com and go .i have been unable improve the signal strength before accidents deleted satellite 91after doing a chck  switch.it doesn’t appear to have removed satellite 91 but now u cant find any signal for this satellite 

my receiver is a 9400

if i give my coordinates are to able to give me the compass reading and elevation for a angle head lnb(82 and 91).also the compass reading ,elevation and scew for a dual head lnb.

thank you very much and any insight would be appreciated 

[WelshTerrier · Accepted solution]

Good Day.

It appears to me that your dish has either shifted and / or the signal is being obstructed by trees, etc. In either case your dish may need to be moved and or realigned.

I would suggest that you contact Bell Satellite TV & arrange for a tech visit.

There would be a one-time service charge to re-align & reset your satellite dish. 

To contact Bell Satellite TV, please call: 1 888 759-3474

Bell's One Time Fees

What are Bell's current one-time fees?

Take care.

[pooch1]

are you able to tell me my compass direction vertical elevation and skew ( my location is 

 

[WelshTerrier · Accepted solution]

Good Day.

Thank you for reaching out once again. Please refer to the Satellite location table that is included in the document that I have provided below. The information you have requested is located on pages 33-36 in the setup & installation instructions.

Installation and Setup Guide Bell Satellite TV.pdf

Take care.

[pooch1]

Good Morning .i have been able to find satellite 91 . My issue now is i only get satellite signal on the odd transponders so i only get some of my channels 

I’ve had satellite tv over 20 years and have never experienced this issue 

thanks for any help you can give 

[BellPatricia]

Hey there @pooch1 

We want to help further so I have sent you a private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia