Switching current subscriptions over to Bell's Netflix, Crave, Disney+ Subscription Package

Anihud
Contributor

I purchased a subscription package (Netflix, Crave, Disney+) but I already belonged to these streaming platforms. I can see Netflix switched over easily but I am having difficulty with Crave and Disney+.i do t want to be charged twice. Can anyone help

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2 helpful replies

Accepted Solutions

Wakka197
Valued Contributor

https://support.bell.ca/subscriptions  There is under more information for subscriptions it says may need to take steps . Look here if it works may tell you there 

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

If you already have Crave, Netflix or Disney+ subscriptions, you must manage the existing subscription directly with the service provider to avoid duplicates when you subscribe through Bell. If you have a pre-existing subscription, you remain responsible for its management directly with the provider. You will need to contact Crave and Disney+. Charges for your purchased Bell subscriptions packages are billed to your Bell account.

When you activate your subscription through Bell, you can keep your watch history and viewing preferences by linking your existing account.

 The weblink below includes the contact information & the info you are requesting. Please refer to the FAQs.

For additional information & details, contact Bell Customer Service at: 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

Wakka197
Valued Contributor

https://support.bell.ca/subscriptions  There is under more information for subscriptions it says may need to take steps . Look here if it works may tell you there 

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

If you already have Crave, Netflix or Disney+ subscriptions, you must manage the existing subscription directly with the service provider to avoid duplicates when you subscribe through Bell. If you have a pre-existing subscription, you remain responsible for its management directly with the provider. You will need to contact Crave and Disney+. Charges for your purchased Bell subscriptions packages are billed to your Bell account.

When you activate your subscription through Bell, you can keep your watch history and viewing preferences by linking your existing account.

 The weblink below includes the contact information & the info you are requesting. Please refer to the FAQs.

For additional information & details, contact Bell Customer Service at: 1 866 310-BELL (2355) or dial *611 from any Bell mobile device.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.