TV HD receiver

Ursusont
Contributor

I get notifications to upgrade my TV receiver to HD, but as far as I can tell my PVR is already a HD receiver. What to do?

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2 helpful replies

Accepted Solutions

BellPatricia
Moderator

Hi there @Ursusont,

Welcome to the Bell Community, and thank you for your post.

If you already have your HD equipment installed then you can simply disregard the upgrade notice.

Have a nice day,

- Patricia

View reply in original post

Thanks! I also talked to an agent online who noted that an older receiver was still associated with my account. Apparently, it wasn't deleted when I received the HD receiver a few years ago. The agent deleted the older receiver so I shouldn't get any more notifications.

View reply in original post

2 REPLIES 2

BellPatricia
Moderator

Hi there @Ursusont,

Welcome to the Bell Community, and thank you for your post.

If you already have your HD equipment installed then you can simply disregard the upgrade notice.

Have a nice day,

- Patricia

Thanks! I also talked to an agent online who noted that an older receiver was still associated with my account. Apparently, it wasn't deleted when I received the HD receiver a few years ago. The agent deleted the older receiver so I shouldn't get any more notifications.