Unable to access on Demand - Fibe TV

[Corky1955]

I lost my on demand options on my Fibe TV a while ago. How do I get them back? 

Corky1955

[BellPatricia · Accepted solution]

Hey there @Corky1955. Thanks for your post, and welcome to the Bell Community.

Are you referring to a certain show/episode, or are you unable to access On Demand at all?

Are you using the Fibe TV app, or a TV receiver? If you are accessing through your TV receiver, what happens when you press the On Demand button on your TV remote?

For steps on how to access check out Using On Demand

Let the Community know if you need anything else.

- Patricia

[Deedee55]

I cannot access on demand PPV movies anymore.  I use to get them on 1000 but now it says this.  Unable to access This feature at this Time.  Data unavailable. Anyone ? 

[BellPatricia]

Hi there @Deedee55 
Thank you for your post and welcome to the Bell Community.
Which TV service do you have (Fibe TV/Satellite), and what type of TV receiver are you using? Can you also clarify if you are trying to access PPV content directly on your receiver, or via the Fibe TV app?

To start, we recommend that you reboot your equipment (push and hold the POWER button on the front panel of the receiver until it reboots), and also check to ensure that your receiver is properly connected to the internet.
Let us know if you continue to have trouble after that.

- Patricia

[Ivy]

why can't I find on demand now with fibe tv

[BellNick]

Hi there @Ivy 
Thank you for your post and welcome to the Community.
Are you able to share which receiver model you have?
We'd recommend checking out our support article Using On Demandfor information.
If you have any further questions, please do not hesitate to contact the Community.