Unable to cast Fibe TV app

[Nick]

I can't chromecast Fibe tv with my Samsung S8 phone anymore. It has worked before no problems.  I have Rogers 5g internet and a Bell customer. 

[Kyttana]

Hey everyone..I have an LG tv and I'm trying to cast from the five app to the tv. It says no registered devices, and I don't know how or where to do that? I've put chrome cast on and it still doesn't work either..what am I missing? 

[CM816]

We lost our internet due to damaged lines, may take weeks to repair. Trying to find out if/how I can download fibe tv app onto old 2nd generation chromecast over mobile data 

[BellNick]

Hi there @CM816 
Thank you for your post and welcome to the Community.
The 2nd Gen ChromeCast is just for casting your screen to the device. It does not have a built in app store to download the Fibe TV app. If it works, you would need to have 3 devices going (mobile hotspot on one device, your Chromecast connected to your hotspot and a third device with the Fibe TV app installed & connected to the hotspot to cast to your Chromecast).
If you have any further questions, please do not hesitate to ask the Community.

[CM816]

Thanks Nick, now if they could just repair the Fibre op cable. 4 weeks no wifi. No new info in 3 weeks ! They seem anxious for me to leave. Exhausted !

[BellNick]

Hi there @CM816 
We'd like to take a closer look into this and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[Xak]

I have the same problem. I used to have just internet through Bell and could chromecast all my shows from MHz or Britbox and Youtube. Then I got FibeTV and now can’t cast and can’t connect. Even trying to get to Youtube via the Apps function just spins tge wheel. Much worse than before I changed and sorry I did. 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Can you please provide us with further specific detail in terms of the Bell Fibe TV & Internet services you have, the equipment you are using & a brief explanation of what & how you are trying to do?

Which version of ChromeCast are you using? The  2nd Gen ChromeCast is just for casting your screen to the device. It does not have a built in app store to download the Fibe TV app.

If you have any further questions, please do not hesitate to ask the Community.

Take care.

[stephenchester1]

How to cast fiber tv from phone to tv

[BellPatricia]

Good day @stephenchester1 

Thanks for reaching out to the Bell community 🙂

To start, both your mobile device and the Chromecast need to be connected to your Bell Wi-Fi. Then while your show is playing click the screen so that the Chromecast icon appears. Once the Chromecast icon appears on your screen select it and choose which device you want to cast to.

You can learn more about using Chromecast with the Fibe TV app in this Helpful reply

Let the Community know if you have any more questions.

@BellPatricia 

[stephenchester1]

Everything else on my phone will cast to my tv but fiber tv says no devices found when I try to cast to rv

[BellPatricia]

Hi there @stephenchester1 

Are both your mobile device and the Chromecast connected to your Bell home Wi-Fi? 

A few other things that you can try are:

• Reboot your phone and Chromecast.
• Make sure all devices are up to date.
• Turn off any VPN (if in use).
• If you use a firewall or antivirus software make sure they are also up-to-date and ensure they don’t block connections to the streaming device.
• Reset your Chromecast to factory settings.

Let the Community know how everything is going.

@BellPatricia