Forum posts

Resolved! Relocate my modem to a different room

Hi, I have a home 3000 modem. There is a gray wire, that connects to a phone connection box in the wall. What kind of cable is it? I need a longer one to reposition my modem. Thanks! Bizzie

Bizzie by Contributor
  • 18429 Views
  • 28 replies
  • 27 likes

Impossible to use Xbox cloud gaming on Bell Fibe

Hello, I’m contacting you, because I am unable to use xCloud (Xbox Game Pass Cloud) on my Xbox. It works well on a computer, but impossible on the Xbox itself. I have contacted Microsoft and they tell me the problem is my internet (after verification...

Jason8 by Contributor
  • 880 Views
  • 8 replies
  • 1 likes

Packet loss due to bad routing to Valorant servers

Hello, I have 1.5Gpbs Fibe Ethernet on a HH4000 and for months now I've been experiencing heavy packet loss to a game called Valorant. There seems to be known issues with connections to these AWS servers from Bell's end, but no-one from support has b...

Ghill by Contributor
  • 6652 Views
  • 23 replies
  • 12 likes

BELL Fibe 8gbps not while hardwired

Hi all.I recently switched to bell and got a whole new installation on Thursday. I got the 8.0gb download/upload plan.When I test the speed from the modem app on my phone, I get approx 8 Gb down and 4-6 upHowever, on my PS5, I'm hard wired, and I'm o...

Anil by Contributor
  • 676 Views
  • 1 replies
  • 3 likes

Resolved! Need to Contact Fiber Installation Contractors

Can someone please provide contact information for the Contractors hired to install underground fiber to the houses in North-East Caledon?  I need to convey some utility information for my property. 

Home Hub 4000 and Google WiFi Router

Is there a way to get Home Hub 4000 to seamlessly connect to the Google WiFi Router and the router to a network switch for hard wired devices?I have Bell Fibe and had successfully connected the HH, Google router and Switch box and they worked but eve...

HH 4000 as Modem + PF Sense Firewall setup

Hello All,I'm looking around but failing to find a way to understand what are my possibilities working with my own network and firewall while using the bell HH4000. This is really frustrating at this point in time in 2021.the below is what I'm trying...

hh4000.png
Cam by Contributor
  • 6212 Views
  • 1 replies
  • 3 likes