Internet | Bell Community Forum

Fibre line was unplugged from terminal prior to move in, is there anything we can do?

Last Thursday, I reached out to Bell to get wifi setup at my new place since we have a fibre box in the house. A technician came through this past Monday and let us know that the box, and wire are working fine, but our house was somehow unplugged fro...

Gigahub Crashing Under Heavy Load

Hi y'all, Problem here with my Gigahub. As the title suggests, my Gigahub has a problem when heavy usage is detected. Specifically it's with games with high P2P connections such as Hell Divers 2 for example. Without exception the modem will crash and...

Resolved! Using PPPoE and DMZ / Advanced DMZ for 'Bridge Mode' use of 3rd Party router on the HH4000 & Giga Hub

It would be great if Bell could confirm if they are going to update the FW on the HH4000 to enable a true bridge mode setup...also to stop the Wifi from automatically re-enabling itself anytime the HH4000 reboots itself. These are two MAJOR issues ri...

Resolved! Call stating that an issue was detected with my modem or that service will be interrupted temporarily.

Today I received a phone call from "Bell Canada" asking about my router, that they detected an issue. . I was asked if I had changed any settings, and when I said no ( I don't mess around with it) then was asked if I had problems with my speed. Agai...

Resolved! No DHCP Options for PXE Booting?

Alright, Here is some context.I am running a Homelab with a PowerEdge R620 (A Server) running a Proxmox VM to host a PXE Netboot to install stuff into and i was looking for DHCP Options to make the PXE point to it but i can't seem to find any mention...

Resolved! Giga hub 2.0 can’t find the modem password

Hi, I just upgrade to the fibe 3.0 internet and a technician just install the new Giga hub 2.0 modem. So far everything seem to be ok BUT I can’t find the password to access the modem configurations. I did try to find it in the "Modem Management" sec...

Resolved! Modem - How to do self installation

How do I set up my.modem if the Bell guy left my fibre cable in the other room . This is going to take awhile for me to setup

Resolved! Does resetting modem's password change IP address?

"IPCONFIG /ALL (in a command line in Windows) will tell you under the heading Default Gateway." Then I logged in, and changed my modem's password. Does this change my external IP address?

Resolved! Pick Up Internet Modem at Store

Is it possible to pick up my Internet modem at a store? Ordered on the 13th of March had March 15th install. Unfortunately the fibre cable was damaged. Two techs came today (20th) to fix but now a third visit has to occur to drop off the modem? Can I...

Resolved! Which Bell modem has Wi-Fi 6?

I want wifi6 option but the home 3000 doesn't have this, also lacks channels and I live in congested apartment complexes, is there an option for this other than daisy chaning a 3rd party wifi6 router or do you offer a Modem/Router with wifi6? And if ...