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Oshawa Service Outage

Some customers in Oshawa may be experiencing a service interruption. We are working to restore service as quickly as possible. Thank you for your patience.

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Resolved! Pick Up Internet Modem at Store

Is it possible to pick up my Internet modem at a store? Ordered on the 13th of March had March 15th install. Unfortunately the fibre cable was damaged. Two techs came today (20th) to fix but now a third visit has to occur to drop off the modem? Can I...

Resolved! Using PPPoE and DMZ / Advanced DMZ for 'Bridge Mode' use of 3rd Party router on the HH4000

It would be great if Bell could confirm if they are going to update the FW on the HH4000 to enable a true bridge mode setup...also to stop the Wifi from automatically re-enabling itself anytime the HH4000 reboots itself. These are two MAJOR issues ri...

Bell Fibre Internet Blocked all the in-traffice request, even include Ping.

I just run a HTTP server on my Windows PC. disable firewall, setup the DMZ / port forwarding on Bell Home Hub 2000. Any request from outside failed.When I scan my public IP, all the in-traffice ports be denied. It means, if you plan to deploy montior...

Virtual repair tool shows wrong address

Should the Virtual Repair tool show your address? When I run it, it comes up with one that's different than my address.I've been having multiple disconnects with my 3Gbps service and the GigaHub since I subscribed about 2 weeks ago.Error 2000, and w...