Forum posts

Resolved! Can't load 192.168.2.1 - Home Hub 2000

I cannot get to the Router setup page (192.168.2.1) on my HomeHub2000.  After entering the address, my browser just hangs on the Bell spash page.  It doesn't even get far enough to enter a password. The last line in the initialization log is: "8. ini...

Router Hangup.png

Resolved! Giga hub 2.0 can’t find the modem password

Hi, I just upgrade to the fibe 3.0 internet and a technician just install the new Giga hub 2.0 modem. So far everything seem to be ok BUT I can’t find the password to access the modem configurations. I did try to find it in the "Modem Management" sec...

BenQC by Contributor II
  • 543 Views
  • 8 replies
  • 6 likes

Resolved! Virtual repair tool shows wrong address

Should the Virtual Repair tool show your address?  When I run it, it comes up with one that's different than my address.I've been having multiple disconnects with my 3Gbps service and the GigaHub since I subscribed about 2 weeks ago.Error 2000, and w...

rdl01 by Contributor
  • 6007 Views
  • 7 replies
  • 2 likes

Resolved! Pick Up Internet Modem at Store

Is it possible to pick up my Internet modem at a store? Ordered on the 13th of March had March 15th install. Unfortunately the fibre cable was damaged. Two techs came today (20th) to fix but now a third visit has to occur to drop off the modem? Can I...

Resolved! Which Bell modem has Wi-Fi 6?

I want wifi6 option but the home 3000 doesn't have this, also lacks channels and I live in congested apartment complexes, is there an option for this other than daisy chaning a 3rd party wifi6 router or do you offer a Modem/Router with wifi6? And if ...

MB by Contributor
  • 1756 Views
  • 2 replies
  • 2 likes