Forum posts

Resolved! PPPoE not working with Giga Hub.

When I try to setup my router to use PPPoE with the Giga Hub, it is unable to get an IP address and I have no internet.  I am able to get an IP address when I enable the advance DMZ feature, but still no internet. I have a TP-Link AX6000.  I've seen ...

Samuel by Contributor
  • 110182 Views
  • 574 replies
  • 357 likes

Set up Giga Hub and Linksys Velop router

I recently switched to Bell fibre with Gigahub modem/router. Before that I had a cable modem attached to a Linksys Velop mesh router with with 2 satellites which covered my house quite well. I just connected the first Velop device to the modem, follo...

Tim2 by Contributor
  • 5254 Views
  • 8 replies
  • 8 likes

Resolved! Concurrent PPPoE Sessions

Greetings,I have the Gigabit plan, with FTTH, and I would like to know what is the maximum amount of concurrent sessions I can have with my PPPoE login with my b1. All connections will be within the same fiber as they are going to be all in my home.R...

Meowenix by Contributor II
  • 1095 Views
  • 8 replies
  • 5 likes

PPPoE authentication not working with Ubiquiti UDM SE

Hi, I'm having issues with my PPPoE user/password authentication.  I was testing with @BellPatricia, and  I've been able to use PPPoE with a test account provided by Bell, but not with my credentials, even after changing them.... can someone help? Do...

DMot by Contributor III
  • 2464 Views
  • 18 replies
  • 11 likes

Resolved! Double NAT on Home Hub 4000 with an existing home LAN

Is there an actual or potential double NAT issue with connecting my existing router to the 4000?  Are there settings on the 4000 to avoid this while retaining TV and phone connections? I intend to use my existing wifi setup on my LAN.  Can I switch o...

WalterG by Contributor II
  • 88136 Views
  • 28 replies
  • 46 likes

Ask an expert: Whole Home Hub & Wi-Fi equipment - CLOSED

Welcome and thank your for your excitement in the Bell Community's first Ask an expert event!   Until August 10th, at 10AM EST @BellSteven from Field Services along with @BellYan and @BellBen from the Technology Team are on hand to answer your questi...

BellDRock by Community Manager
  • 2310 Views
  • 6 replies
  • 10 likes