Change number of rings before voicemail starts

[35ronhansen]

How do change Bell (Panasonic) number of rings before voicemail starts.

[WelshTerrier]

Good Day.

Thank you for reporting this issue. Please try once again at a later time. I was able to simulate the same issue last evening and once again this morning. I tried again & was able to connect.

I will forward this for further investigation.

It appears that Bell has recently made a slight modification to the recorded instructions provided when accessing this feature to change the number of rings. I have updated the instructions below to reflect this minor change.

Call Answer - To change the number of rings please follow the steps below.

1. Dial *94 and listen to the recorded announcement.
2. Enter the number of rings you want there to be before switching to Call Answer (0 to 9).
3. Wait for a 3-5 pause.
4. Listen for the voice recorded confirmation & then a fast busy signal.
5. Hang up.

How to use Online Voice Mail for my Bell Home phone

I have attached the following web link to assist you with any other questions you might have:

How to use Online Voice Mail for my Bell Home phone : What is Online Voice Mail?

Take care.

[Belle3]

When someone tries to call, it only rings 3x and then it asks for a 10-digit code to set up a message.  
My problem is: I don’t want any messages to be left.  I just want people to call me and I pick up my phone.  
Also, I need it to ring 7x to give me time to get to the phone to answer it.  How do I do that?

Thank you.  

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

To cancel a Bell Home phone feature such as Call Answer (Voicemail),

1. Login to MyBell from any web browser.
2. Scroll down & select your > Home phone.
3. On the right side of the screen, select > Manage package.
4. You will now be presented with a screen that shows your Home phone package.
5. Select > The blue Continue button on the bottom right corner of the page.
6. This will take you a calling features selection. Voicemail will be at the top of the list.
7. Select > No thanks button.
8. Once again, Select > the blue Continue button on the bottom right corner of the page.
9. Follow the on screen Continue prompts at the bottom until you reach the Confirmation screen.
10. Confirm the change you made & save. It is now removed.

 If you wish to keep the feature but just want to turn if off, you can initiate one of the following two options:

To have Call Answer take messages when your line is busy:

• Dial * 90 to turn it on.
• Dial * 91 to turn it off.

To have Call Answer take messages when you don’t answer:

• Dial * 92 to turn it on.
• Dial * 93 to turn it off.

To change Call Answer - the number of rings before answering, please follow the steps below.

1. Dial *94 and listen to the recorded announcement.
2. Enter the number of rings you want there to be before switching to Call Answer (0 to 9).
3. Wait for a 3-5 pause.
4. Listen for the voice recorded confirmation & then a fast busy signal.
5. Hang up.

I have attached the following web link to assist you with any other questions you might have:

How to use Online Voice Mail for my Bell Home phone : What is Online Voice Mail?

Thank you contacting the Bell Community Forum.

Take care.

[JR2]

I have tried this and it does not work.  I still get the standard 4 rings and then it goes to the answering service

[WelshTerrier]

Good Day.

Would you by chance be using a cordless phone with an answering machine? E.g. Panasonic, VTech, etc. If so, please refer to your user manual for the Voice mail service provider settings and the number of rings requirements. You can also choose to turn the answering system off & have Bell Call answer take your messages.

I have reconfirmed this morning that the instructions below do work. Please exactly follow these steps in their entirety.

 To change Call Answer - the number of rings before answering, please follow the steps below.

1. Dial *94 and listen to the recorded announcement.
2. Enter the number of rings you want there to be before switching to Call Answer (0 to 9).
3. Wait for a 3-5 pause.
4. Listen for the voice recorded confirmation & then a fast busy signal.
5. Hang up.

I have attached the following web link to assist you with any other questions you might have:

How to use Online Voice Mail for my Bell Home phone : What is Online Voice Mail?

Should you require further assistance, please call Bell Home phone tech support at: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Thank you contacting the Bell Community Forum.

Take care.

[JR2 · Accepted solution]

I thought I had turned off the answering machine from my Panasonic phone, but apparently I had not.  Once that was done I was able to adjust the number of rings for my phone.  The process was different than what you have listed.  My method was *94, 3 short beeps(no recording), enter number of rings wanted and there is 2 confirmation beeps(no recording), then hang up

[WelshTerrier]

Good Day.

Great news! Thank you for your feedback.

I followed up on your comment with respect to the steps in the process being slightly different.

 I have reconfirmed these steps once again & checked the instructions that I provided earlier. The instructional steps are correct.

 To change Call Answer - the number of rings before answering, please follow the steps below.

1. Dial *94 and listen to the recorded announcement.
2. Enter the number of rings you want there to be before switching to Call Answer (0 to 9).
3. Wait for a 3-5 pause.
4. Listen for the voice recorded confirmation & then a fast busy signal.
5. Hang up.

In any event, I am more than glad to have been of assistance to you in resolving your answering service problem.

Take care.