Have you been getting spam emails – messages you didn’t sign up for from senders you don’t recognize? Some try to get you to click on a link or open a document that might be a virus. Others are phishing attempts – ways to get your credit card number or other personal information. Like that wealthy stranger who just needs your bank account info to send you tons of money.
If you think an email is suspicious, don’t reply to it and don’t click on any links.
What you can do is use the tools in Bell email to mark the message as spam, so our anti-spam team can check it out and block the sender.
Junk email
Junk email is different from spam. It’s just email you aren’t interested in, even though it comes from legitimate companies. If you don’t want to hear about every sale, every day, from that store you shopped at one time, use the unsubscribe link in the email. By law in Canada, all companies sending email marketing have to include an unsubscribe link – even if it’s really small and kind of hard to find at the bottom of the message.
There’s no point in marking junk emails as spam, since our anti-spam team will see they’re from legitimate companies and won’t permanently block them.
You can easily block a sender yourself, though, or even a whole domain (e.g. @junk.com). Here’s how:
- In your inbox, check the box beside the message you want to block.
- Select More, then choose either Block sender or Block domain.
You can also block senders in Bell webmail
by opening the Settings menu (gear icon), selecting either Mail or Security, depending which version of webmail you’re using, and using the Block sender options.
Learn more about using Bell email
Hi @Tiger
Check out the thread Bizarre Junk Mail
There's great conversation going on over there as we continue to capture details to fight email spam. Thanks!
Hey @Geoff
The Bell Community has an entire thread on this type of phishing attempt, how to identify them and what to do next. Check out Scam email - Requesting accounts to be authorized or updated.
