Bell 2000 not registered on Wi-Fi list after power outage

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JS6
Contributor

‎03-07-2024 09:27 AM

I had a power interruption last night at ten pm and the modem did not show on the list when the power came on. 
I did everything mentioned in the app several times and all seems to be fine and checks out except the modem doesn’t register on any device. 

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Vanadiel
Community All-Star
Community All-Star

‎03-07-2024 09:50 AM

See this guide for checking the WiFi settings of the modem. It sounds to me like your WiFi signal is turned off in the modem settings.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Vanadiel
Community All-Star
Community All-Star

‎03-07-2024 09:50 AM

See this guide for checking the WiFi settings of the modem. It sounds to me like your WiFi signal is turned off in the modem settings.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.