Can't install Bell McAfee - Bad Request error

[igorvelasevic]

McAfee, can't download

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit. 

[BellPatricia · Accepted solution]

Hi there @igorvelasevic.

Thanks for your post and welcome to the Bell Community 🙂

Can you share if you're trying to install Bell McAfee on your desktop/laptop or on a mobile device? What type of browser are you using? Do you have any other security software installed on your device?

Ensure you have cleared all Cookies & Cache in your browser as well.

Check out this support page for information on the system requirements, and steps on how to download Bell McAfee: How to activate and install McAfee Security from Bell

Keep the Community posted. We want to help if you're still having any trouble.

@BellPatricia 

[igorvelasevic]

Desktop. Nothing works.

[BellPatricia]

Thanks for your reply @igorvelasevic.

Before downloading McAfee from the link posted above we recommend that you make sure any previously installed security software is uninstalled from your computer.

Please also check the system requirements to make sure your computer can run the software.

You can also review detailed instructions on Installing Bell McAfee, and find a link for further support if you continue to have any trouble: Installing and uninstalling McAfee Security from Bell

Let the Community know how everything goes.

@BellPatricia 

[cuc]

McAfee security I can't download it to my pc it gives me a code 400 bad request why

[BellPatricia · Accepted solution]

Hi there @cuc,

Welcome to the Bell Community, and thank you for reaching out 🙂

Do you have any pre existing security software installed on your PC? If you do, it is important to deactivate/uninstall the software before downloading Bell McAfee.

Ensure you have cleared all Cookies & Cache in your browser as well.

What type of computer/browser are you using? To be sure your set up is compatible check out the System Requirements on our website How to activate and install McAfee Security from Bell

We recommend that you run the pre-install tool as well.

Please let the Community know how everything is going, and if you need any more help.

@BellPatricia 

[Fre Brun]

Desktop. I have read all the suggestions in messages nothing work. I have had McAfee installed forever without any problems until now.

[BellKris]

Hi @Fre Brun,

Welcome to the Bell Community.

Please let us know exactly what is happening when you try to download Bell McAfee (e.g. share a screen shot of any error screen that you get). What type of device are you using?

Keep in mind, If you have any previously installed anti virus programs you will need to uninstall them prior to installing Bell McAfee.

We also recommend that you review the Helpful replies in the thread above where you will find a link to our support pages with information on how to activate and install Bell McAfee.

Let the Community know if you still need any help.

[Fre Brun]

[Vanadiel]

Site seems to have an issue right now. If you keep trying you eventually get in, but they will need to fix it.

[Zinkks]

I am using Safari on a Mac. I got this message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." 

[Vanadiel · Accepted solution]

Sometimes server is busy. You might have to retry a few times.

[rmanuel]

This is just going in loop. When clicking on the "How to activate..." link, it seems only have upto windows 10. 

When clicking on the "pre-install tool" link, the downloader said "McPreInstall.exe can't be download..." error message.

[rmanuel]

I used Edge and Chrome are both are the same result. 

[LearningToKnow]

I am getting the "bad request" error. Dell desktop running Windows 11/Microsoft Edge fully updated. I tried Firefox also with the same result. I installed and ran the pre-install file despite the security warning. Does this product work with Windows 11?