Hi - I attached an external hard drive to my HH3000 and it's been working for over a year as a NAS. Suddenly, as of today, I am unable to use my drive using a mapped drive on my computer. No other computer can connect to it anymore. I am using Windows 11, but my laptop that is windows 10 has also lost connections.
The error message is that "Local Device Name is already in use." However, when I try to remap or visit \\mynetwork, my hard drive doesn't show up. It only shows an empty folder with nothing inside. Nothing works when I visit \\192.168.2.1 in my file explorer, but using the browser shows the router page. Visiting \\192.168.2.1:9000 in the browser leads to a page that says "Service unavailable".
The Hard Drive is fine and in good shape. I ran a SMART test and it has no major issues, and works if I connect it via USB to my computer directly.
I also tried enabling SMB1 and it did not change anything either (and it was working fine prior to enabling it anyways). It makes me think that a recent update or something made this function unusable.
Interestingly, if I go to This PC\Home Hub 3000, I can access the files. However, I have to download a copy of the file into a local temp folder in order to use it on my computer. Before, with a mapped drive, I could just access it by clicking on it. The file storage is also messed up, all the folders are in a different language and is preset (with Images, Musique, and Videos, but not how I organized it which has "Movies, TV Shows, and Music"). So I can still theoretically connect to the drive, but just not through a mapped drive. It's pretty annoying to try and find a file I want too since it seems like it just scanned the entire drive and sorted (incorrectly) all the files in the preset folders arbitrarily.
Any ideas on what to do?
