Outlook not working - Error 0x80042108

[wardenwoods]

Bell was here Thursday 24 Oct 2024. My "copper" phone line was removed, and replaced with an internet phone line and New modem. My outlook has stopped working, won’t connect with server. Error 0x80042108

Tried ALL of the repair/reset/reboot options.

Speed of my “New Service” is slower than it was before. “Not responding” is constant.

Thoughts?

[BellNick]

Hi there @wardenwoods 
Thank you for your post and welcome to the Community.
This issue can be caused by an Anti-Virus email scanner. Are you using any Anti-Virus programs to scan your emails?
Can you share what device you are using?
Is it a Bell email you are trying to access and if so, how are you trying to access your Bell email?
Looking forward to hearing back.
 

[wardenwoods]

Greetings!

Its Outlook I am trying to connect with. Worked fine until the Modem change.

My device is DESKTOP-886K60B

I am using Superantispyware and it is not likely the culprit.

Thank you

[BellNick]

Hi there @wardenwoods 
Can you clarify which device make you are using (Dell, Lenevo, Acer, etc..) and which operating system you are using (Mac OS, Windows, etc..)?
Can you attempt to turn off your Anti-Virus to see if the issue persists?
 

[wardenwoods]

Greetings!

Its a Desktop Clone, on Windows 10  Its not my Antivirus software, have already booted/re-booted/disabled the firewall.  Have verified all of the Server settings, they are all as they should be.

It all worked fine until BELL changed my Modem. Its the connection between Outlook.

Still getting Error 0x80042108

Error

0x80042108

[dks]

Thank you for your question . The error you describe is frustrating but known. I have had it myself. I want to be clear it is not the modem. It is probably coincidental with your modem replacement. A good outline of the possible causes for this error (which includes your antivirus software) can be found here . I do not recommend the product being advertised as a solution, however. The list of causes for the error and the resolutions are worth looking at. 

A caution.  Some of the solutions presented have a risk of data loss, but if you are comfortable, may be potential remedies for you or a repair professional.

[Vanadiel · Accepted solution]

I would start by looking here. 

I would start with #7 and after that increase the server time-out setting.