The 192 GUI default page after you reset your Giga Hub Modem will not accept the Desktop version

[Shield21]

Thhe 192 GUI default page after you reset you're Giga Hub Modem will Not except the Dektop verion Only Mobils working I don't sue Mobil For the gui just the det's Bell.net email the same thing it's not comming up using Chrome web Browser  Nothing wront not even I'm Not Blocking nore using a VPN when i called sme TCM they can't even figoure this one they send a ticket to the back office to the profiles set ot rebuilt it with the new Modem cause normaly thats the problem the Old modens in there data base and was npt propprly taken out onthing I can think of what would Block bot .

[Vanadiel · Accepted solution]

It should come up by IP on a browser.

Try pinging it from a command prompt, it should respond. It's possible you are using the incorrect 192.x.x.x address.

The default gateway is the IP address you want to use to log into the modem GUI.

[Shield21 · Accepted solution]

This A Back Office issues there gonna handle in stead these web pages.

[Vanadiel]

Sounds good. If you need any additional help just let us know.