Trouble logging into MyBell on Firefox

[stonecutter]

Based on a number of fruitless attempts to log on to Bell, so I can see the details of my bill, using my default browser (Firefox), I was advised by Bell support that Bell had (arbitrarily) discontinued supporting that browser.  I am now forced to use either Chrome or Edge.  Is anyone else out there frustrated by this action or do we all acquiesce to the power of a dominant monopoly?  (Is resorting to paper billing a protest option?)

[ZaneP]

@jerryg50 

This is the solution I've been pressing people to use! Glad it worked. 

[ZaneP]

I also use Firefox on Mac.

I see that screen only when I'm in a time-limited session: considering an addition to my Bell service, for example.

Clearing any cookies and deleting cached content will ensure the current session is closed and logging in is required.

[ZaneP]

Security is definitely important, and a firewall is the best line of defence, imo.

Firefox private browsing doesn't emphasize security. It's very useful for a session, since it will delete cookies upon completion. But it doesn't prevent an ISP from tracking all the browsing we do, or preventing malware, malicious browser extensions, and viruses.

[jerryg50]

I am a user and saw your question. With any secure logins you must have cookies and cache available. If you use incognito for the browser the site service may also see this as a security risk and not allow logins using this mode.