Unable to email myself/receive an email from a specific address

[mystic]

Hello. Thank you for diverting the spoof email. However, I still have 2 wee little problems associated with this.

• When I send email to myself (I like to send reminders to myself) the message goes to junk.
• When I send email to gmail recipients, they are still getting warnings."Be careful with this message. Gmail could not verify that it actually came from xxxxx@sympatio.ca. Avoid clicking links, downloading attachments......."

Would there be any way to fix this? The Gmail folks won't open the email and I have to use my gmail account to communicate with them. Thank you again.

[Dfed]

Good to hear. Did you figure it out yourself or did Bell. Either way, can you share HOW ? Thanks

[bluemule]

I can no longer send an email to myself. Why ?

[BellDRock · Accepted solution]

@bluemule 

If you find you're unable to email yourself; you may have added @Bell.net or @sympatico.ca to your block list.

You can remove that entry by going through your webmail settings: Settings wheel from the top right > Mail > Scroll down to Block Senders > Review blocked senders and remove either @Bell.net and/or @sympatico.ca

[bluemule]

It worked !!!!  Thank you very much . Have a great day .

[DLG]

I inadvertently blocked a friend's email.  I've unblocked as a sender but I think I also blocked the domain because I'm still not receiving emails from her.  How do I access blocked domains

[Garyrider67]

I accidentally added a common domain name to my email blocked list.  How do I access this list to remove the domain from the list?

[Garyrider67]

Thank you.  I thought the blocked senders only contained full email addresses, but I did find the domain there that I needed.  And unblocked it!  Thank you.

[LizzieLou]

I cannot send or receive e-mails from contacts with a sympatico.ca e-mail address.  Is there a solution to this problem

[Joy]

I can not send email to gmail accounts.......since Dec22   Tried to contact bell trouble shooting...the tech said that I was the only one that had this problem.  Maybe switching to Sky Link will solve the problem.

[JohnnyCanuck]

I'm new to using this community tool, but I see I have the same issue that a number of people before me in 2023 have also reported. Anytime I try to SEND MYSELF an email or :BCC myself on an email I NEVER see it in my normal MICROSOFT OUTLOOK 365 InBox. I only see it in my MICROSOFT OUTLOOK 365 SENT and JUNK folders.

I've read the earlier posts to this thread and have tried any suggestions with no success. I didn't have any BLOCKED DOMAINS or IDS in my BELL WEBMAIL's SETTINGS. I even extended the thought by adding to the SAFE SENDERS list a) my own BELL sympatico.ca ID, and for "good measure" the DOMAINS of SYMPATICO.CA and BELL.NET.

QUESTION: Is this still an issue that's being pursued by somebody from the BELL side, as opposed to simply some people in the COMMUNITY asking about it?

[BellPatricia]

Hey there @JohnnyCanuck, thanks for reaching out to the Bell Community.
When you check directly in Bell Webmail using a web browser, are the messages you send to yourself also in the Junk folder? 
Does this happen every time you email yourself, or just at certain times?
One thought I do have is to try selecting the messages, and Mark as not spam by clicking the thumb. Then test again to see what happens.

Keep the Community posted.

- Patricia

[JohnnyCanuck]

Yes. I tried to specifically add my ID to the BELL WEBMAIL's SAFE SENDERS id list and still have the same problem.

On my primary email service (Microsoft Office 365 Outlook ... getting fed from my BELL id (xxxx.sympatico.ca) I always end up with the email in either (and I think both) the SENT folder, and the JUNK tolder. I then need to manually move them to my OUTLOOK 365's InBox.

One thing I've noticed though, is that when I do send myself an email, I see my OUTLOOK 365 INBOX flash open instantaneously, then immediately close again as though it was a "false" alarm and I DON'T see any NEW email in my InBox.

But I can still find the email that I sent, in both OUTLOOK's SENT and also JUNK folders. And then I need to MANUALLY move it into my OUTLOOK's INBOX if I want to do anything with it.

[JohnnyCanuck]

One additional thing to note is that I have a very old SYMPATICO.CA email id ... not a BELL.NET email id.

I don't know if there's something in BELL's "backend"  processing by the 2 different EMAIL servers that might have something to do with this issue? e.g. in SYMPATICO servers (IMAP & SMTP) ... is email to SELF, treated automatically as SPAM?

[BellNick]

Hi there @JohnnyCanuck 
Thank you for your post. We'd like to take a closer look into this and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

[andrewyu]

cannot receive email from sympatico