Unable to email myself/receive an email from a specific address

[mystic]

Hello. Thank you for diverting the spoof email. However, I still have 2 wee little problems associated with this.

• When I send email to myself (I like to send reminders to myself) the message goes to junk.
• When I send email to gmail recipients, they are still getting warnings."Be careful with this message. Gmail could not verify that it actually came from xxxxx@sympatio.ca. Avoid clicking links, downloading attachments......."

Would there be any way to fix this? The Gmail folks won't open the email and I have to use my gmail account to communicate with them. Thank you again.

[SuzyQ]

The spam filter has recently started sending legitimate emails to Spam. Everything from my financial advisor goes to Spam.  Many emails from the minister of my church (for which I'm an active volunteer, working closely with the minister) go to Spam.  Both of these people are in my contact list.  I made one of the a VIP, which seemed to work for a single day, but he's back in Spam more than half the time.   How do I tell it to stop doing this?   

[BellPatricia]

Hey @SuzyQ,
Welcome to the Bell Community 🙂
I wanted to see if you were able to test out the helpful reply above, and check in your blocked senders list to ensure the email domains were not added there.
Keep the Community posted,
- Patricia

[waxy]

I have an ongoing problem with not receiving emails from the Canada Revenue Agency (CRA). After much discussion with various CRA representatives, at last one of them from their IT department notified me recently that there is a "known problem" with an incompatibility between CRA emails being sent out and their receipt by sympatico (my email domain for over 25 years) users. What's odd is that this problem only began in mid-2023. (Interestingly, my library reported a similar incompatibility to me a couple of years back.) Yes, I could get a new non-sympatico email address but would prefer not to. Any insights?

[BellPatricia]

Hi @waxy,

Welcome to the Bell Community, and thanks for your post.

When you check your blocked senders list in Bell Webmail do you see any CRA related domains listed? 

Hope to hear from you soon,

- Patricia

[waxy]

Hi @BellPatricia,

Thanks for the prompt reply. Just rechecked and I do not have any blocked senders on either the Bell Webmail or Outlook. 

Regards, Waxy

[BellPatricia]

Hey there @waxy,

Thank you for double checking on that for us.

We'd like to take a look, and have sent you a private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia 

[LFT]

I do not receive certain emails from people. I do not have anyone blocked and I have confirmed with the senders that they do no receive an error message when send me an email. It shows as delivered on their side. I had them send to my personal sympatico email and work email and only receive it on my work email.

How could I fix this issue?

[LFT]

I am having same problem. Still receiving emails from some people but not from all. They are not listed as spam/junk or a blocked sender. 

[BellPatricia]

Good day @LFT

Thank you for reaching out to the Bell Community.

We want to review this further for you, and we have sent you a private message so we can get a bit more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia

[GZR]

I have blocked spam from emails from @ hotmail.com and @ outlook.com. I also blocked the domain which means I cannot receive legitimate email from those domains. How do I unblock those domains?

[BellPatricia]

Hey there @GZR,

Welcome to the Bell Community 🙂

Were you able remove the domain from your blocked list after following the steps posted in the helpful reply above?

Keep us posted, and let the Community know if you have any other questions.

- Patricia

[GZR]

I have removed the block domain.

Thank you,

[colgan]

I do NOT receive my friends emails BUT I can send one and she receives my emails???

[WelshTerrier]

Good Day & Welcome to the Bell Coummity Forum.

Is this an Internet issue in terms of sending an email from which device & Bell service?

Can you elaborate & explain the issue further? It is difficult to assist you with limited to no details?

Take care.

[BellNick]

Hi there @colgan 
Are you receiving any incoming emails at all or just not from specific email addresses?
Are you able to email yourself?
How are you accessing your Bell email?
Looking forward to hearing back.