Virtual Repair tool error - The Virtual repair tool is temporarily unavailable.

[flying_like_an_eagle]

logged into my bell account trying to use virtual tool and its not working

[BellPatricia]

Hi there @spaceman1967 & @Kayla1 

Thank you for reaching out to the Bell community.

Are you still having any trouble with your internet or running the Virtual repair tool? 

If you are still experiencing any issue with your service please provide us with a bit more information so that the community can better assist (e.g.: What type of service/modem you have, error codes on your modem & any additional troubleshooting you have tried so far). 

@BellPatricia 

[spaceman1967]

I am trying to use the virtual repair tool with the My Bell app and it is spinning on the "Where is the trouble?" screen. I have restarted my phone. I logged in via my laptop and used the scan code and the same thing.