All calls are failing

Fixmyphone
Contributor

Why can’t I receive or make calls? All other functions work fine 

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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @Fixmyphone

Welcome to the Community and thanks for your post. 

As the Community is a peer to peer assistance channel, we do not have direct access to your account and more information will be needed;

  • What is the make, model and OS/IOS version of your phone?
  • Have you tried a simple restart and resetting your network settings?
  • How many reception bars are showing on your screen?
  • What troubleshooting steps have you tried so far?
  • Have you contacted our technical support team to open a ticket? If so what did they tell you?

Looking forward to hearing back from you.

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3 REPLIES 3

BellAntgio
Moderator

Hey there @Fixmyphone

Welcome to the Community and thanks for your post. 

As the Community is a peer to peer assistance channel, we do not have direct access to your account and more information will be needed;

  • What is the make, model and OS/IOS version of your phone?
  • Have you tried a simple restart and resetting your network settings?
  • How many reception bars are showing on your screen?
  • What troubleshooting steps have you tried so far?
  • Have you contacted our technical support team to open a ticket? If so what did they tell you?

Looking forward to hearing back from you.

I tried all options and no luck

Good morning, @Meraf . Welcome to the Bell Community, and thanks for your post.

We wanted to check in and see if you were still having issues with your calls. If so, could you please provide further details? What exactly do you mean when you say "all options"?  Please take the time to review the questions asked earlier in the thread.

Let us know if you were still in need of assistance. Best wishes.