Apple care

Nancy2
Contributor

I very recently had to replace my phone using apple care. Approximately 2 months ago, but tonight I did an update and now the screen is orange. The phone rings but I can’t answer it, the screen just stays orange. Anybody have this happen?

 

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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @Nancy2

That is definitely odd, have you tried to force restart your iPhoneOpens in a new tab or window

If after manually restarting your iPhone it is still doing the same thing, we suggest getting in touch with your Apple Care to request a repair and/or replacement.

Let the Community know if you have more questions.

 

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2 REPLIES 2

BellAntgio
Moderator

Hey there @Nancy2

That is definitely odd, have you tried to force restart your iPhoneOpens in a new tab or window

If after manually restarting your iPhone it is still doing the same thing, we suggest getting in touch with your Apple Care to request a repair and/or replacement.

Let the Community know if you have more questions.

 

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