Changing Phones

Aptic
Regular Contributor III

I am currently on a BYOD plan.  If I want to change my phone, is it simply a matter of moving my sim card to my new phone?

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Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your question. You should follow the directions found here  to transfer your account from your old phone to your new phone. It is a bit more than swapping sim cards, but still very easy to do.  

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

It is all part of the overall transfer process, yes. It is a bit more than only "swapping the sim", however. The instructions are helpful and clear. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

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dks
Community All-Star
Community All-Star

Thank you for your question. You should follow the directions found here  to transfer your account from your old phone to your new phone. It is a bit more than swapping sim cards, but still very easy to do.  

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Aptic
Regular Contributor III

Thanks.  I know how to transfer the data over, but was asking more for the cellular service.  If I swap the sim my number transfers over to my new phone?

dks
Community All-Star
Community All-Star

It is all part of the overall transfer process, yes. It is a bit more than only "swapping the sim", however. The instructions are helpful and clear. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Aptic
Regular Contributor III

not really