I am in England i have a roaming plan yet i am not able to call toll free or *611

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JulieFox
Contributor

‎09-13-2023 05:34 PM - last edited on ‎09-13-2023 05:36 PM by

I am in England i have a roaming plan yet i am not able to call toll free or *611

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BellAntgio
Moderator

‎09-15-2023 03:25 PM

Hey there @JulieFox , 

Welcome to the Community and thanks for your post. 

When you're in an international location, the regular customer service numbers will not work. If you need to get in touch with our customer service while abroad, you can dial +1-514-420-7748 (free from any Bell mobile device).

Let the Community know if you have more questions.

 

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BellAntgio
Moderator

‎09-15-2023 03:25 PM

Hey there @JulieFox , 

Welcome to the Community and thanks for your post. 

When you're in an international location, the regular customer service numbers will not work. If you need to get in touch with our customer service while abroad, you can dial +1-514-420-7748 (free from any Bell mobile device).

Let the Community know if you have more questions.

 

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JulieFox
Contributor
In response to BellAntgio

‎09-16-2023 04:39 AM

I tried to call the 514 number and the call rings once and drops

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