Phone service

[TamH]

When I receive and or make a call no one can hear me! I have rebooted my phone twice, went outside, front yard and back yard. Anyone else around Aylmer having this problem??? How can I get it fixed? My phone is 1 year old

[BellNick · Accepted solution]

Hey there @TamH ,
Welcome to the Community and thanks for your post.
As the Community is a peer to peer assistance channel, it would be hard to find the cause. However, we will be happy to help, where we can.
Many factors can limit signal strength; topography, environmental conditions, light of sight to towers, types of buildings in your area, etc.

• Have you tried changing the network settings in your phone?
• Have you tried using Wi-Fi calling where available?
• What troubleshooting steps have you done so far?
• Have you got in touch with our technical support team to open a ticket?

You may also find our How To article Troubleshooting voice calls on your Bell Mobility phonehelpful.
Looking forward to hearing back from you.