Samsung phones updates

MJSobol2022
Contributor III

Has anyone received the August 2024 for Samsung S23 phone (BTW, mine is S23 Ultra, ITM!)

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Accepted Solutions

dks
Community All-Star
Community All-Star

Bell does not provide phone software updates. Check with the manufacturer or the creator of the operating system. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Good Day.

As of now, the August 2024 security patch for the Samsung Galaxy S23 series has not been rolled out in Canada. There is no firm scheduled rollout date at this time.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Good Day.

Samsung has halted the rollout of its long-awaited One UI 7 update following the discovery of a bug that prevented some Galaxy S24 owners from unlocking their phones. Information such as this is just not available on the Bell Community Forum. This is a question that can best be answered by contacting Samsung Technical Support.

Product Help & Support | Samsung CA

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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18 REPLIES 18

dks
Community All-Star
Community All-Star

Bell does not provide phone software updates. Check with the manufacturer or the creator of the operating system. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

As of now, the August 2024 security patch for the Samsung Galaxy S23 series has not been rolled out in Canada. There is no firm scheduled rollout date at this time.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

mlauzon
Contributor II

If you remember we didn't get a number of security updates before 6.1 came out, now it has happened again with the 6.1.1 update. July 1st is the last security update we all got.

Michael

MJSobol2022
Contributor III

I wonder if they are holding off any more updates so that can offer Android 15 instead, along with UI 6.1.1??

Good Day.

I do not believe Samsung is holding off & playing games awaiting the next release; Android 15. The update is a must. It is a security update that is being rolled out across the planet; albeit rather slowly to say the least.

I checked once again today & there is no firm scheduled rollout date at this time for Canadian customers.

Your best source of information will need to come from Samsung.

Take care

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

MJSobol2022, we didn't get OneUI 6 (Android 14) until very late 2023/early 2024 and the security patch was withheld, then it happened again with the 6.1 update a couple -- few? -- months later. Now it's happening again with the 6 1.1 update. So, we most likely won't see OneUI 7 (Android 15) until the end of the year, if not some time in early 2025.

Michael

WelshTerrier, 6.1.1 is not a true security update, it is a minor upgrade from OneUI 6.1, but it won't be a major upgrade like when OneUI 7 is released. There have been people getting the August security update, but for some reason we've not been given it in Canada. But it happened just before 6 & 6.1 came out too.

Michael

mlauzon
Contributor II

So, it turns out that those of us with the S23 series of phones will have to wait a while longer for the 6.1.1 update because an issue has arisen with the camera for those that have already gotten the update. Samsung knows about it & is currently working on a fix.

Michael

Shahaman416
Contributor

Has anyone received the August update for the Samsung Galaxy S23 Ultra, which includes the One UI 6.1.1 software update?

dks
Community All-Star
Community All-Star

Thank you for your question . As has been said in the past, updates come from manufacturers and not Bell. Samsung rolls out their upgrades slowly and by region. Canada may not be available yet. You might try monitoring cell phone sites like MapleSyrup, which seems to have lots of that information. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Good Day.

After checking around the web, It appears that Samsung has held back any further deployment of the 6.1.1 update for the Galaxy S23 Ultra for a while longer because of an issue that has arisen with the camera from those users that have already received the update. Samsung knows about it & is currently working on a fix.

All I can say is: Stay tuned.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have been monitoring the following site to check the current status.https://doc.samsungmobile.com/SM-S918W/RWC/doc.html

In Korea:  Samsung is now rolling out a new update for the Galaxy S23 series, which reportedly addresses the camera zoom issue of One UI 6.1.1. After the last major update, users faced camera issues with their smartphones. https://www.sammyfans.com/2024/09/30/fresh-galaxy-s23-update-fixes-one-ui-6-1-1s-camera-zoom-issue/

 

 

MJSobol2022
Contributor III

Has anyone received this update: Samsung S23 Ultra September update??

According to several post online it was supposed to be available on September 24 for Bell customers.

I am still stuck on Security patch level: July 1, 2024 which was installed on July 19, 2024.

I NEVER did receive an update for August 2024.

Anyone else experiencing the same "joy" as I am with Bell and there Samsung update policies??

 

dks
Community All-Star
Community All-Star

Thank you for your question. Phone operating system updates do not come through Bell but are provided by the manufacturer. Any statement which says, "...available on September 24 for Bell customers..." is misinformation. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.