Smart care replacement phone delivery timeframe

[Roxanne]

How long does a smart care replacement phone take from the time of ordering to get to my home?

[BellAntgio · Accepted solution]

Hey there @Roxanne, 

Welcome to the community and good question. 

Once your request is made and approved, we’ll ship a replacement device directly to you, typically within one or two business days. Once the device is shipped, normal delivery delays will occur and will depend on where you live and also on the delivery service used in your area.

You can find more details on Bell.ca by visiting the support page How to protect my mobile phone with Smart/Phone Care

Let the Community know if you have more questions.

[AminEntezarghaem]

My phone broke three weeks ago and I applied for a new phone from the insurance site, but I still haven't received a new phone 

please help me i went to bell dealer twice and they said we can't do anything for you
Bell dealership located in Alexis Nihon Passage

When they sold this phone to me, they told me that if there is any problem with your phone, come to this shop, the dealer is at your service, but now they don't give me any service.