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07-09-2023 03:38 PM
Hello,
I am not receiving SMS from international number (Poland), but can receive other sms texts. The other carrier from the outgoing provider (Orange) that SMS was send properly
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07-12-2023 11:28 AM - edited 09-01-2023 03:39 PM
Hey there @Witek,
Welcome to the Community and thanks for your post.
In order to best assist, a few more details will be needed;
- Are the failed receipt only occurring with the one contact?
- Have you verified the phone number to ensure it is entered correctly with the correct country code?
- What error message is your contact receiving when attempting to send you a text?
- Does your contact receive the text messages that you send them?
- Are you able to make and receive calls to the number in question?
- Have you got in touch with our technical support team to open a ticket?
Looking forward to hearing back from you.
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07-12-2023 11:28 AM - edited 09-01-2023 03:39 PM
Hey there @Witek,
Welcome to the Community and thanks for your post.
In order to best assist, a few more details will be needed;
- Are the failed receipt only occurring with the one contact?
- Have you verified the phone number to ensure it is entered correctly with the correct country code?
- What error message is your contact receiving when attempting to send you a text?
- Does your contact receive the text messages that you send them?
- Are you able to make and receive calls to the number in question?
- Have you got in touch with our technical support team to open a ticket?
Looking forward to hearing back from you.
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- Bookmark
- Subscribe
- Mute
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- Permalink
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08-30-2023 12:59 PM
Hello,
I’m using android and found that unable to send SMS to another country but no problem for the SMS to Canada.
Can anyone help ?
As I know , Bell, Virgin and Lucky are using the same network , I tried all SIM cards but still not able to send SMS to other country
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