Error code when trying to access present bill

[Needinfo]

What is wrong with my bell site? I’ve been  getting “reoccurring error in trying to open …. overview page…” when i click on “current bill” for days. 

How can I view my bill to pay it? 

[BellKris · Accepted solution]

Hi there, @Needinfo. Welcome to the Bell Community.

We wanted to check in and see if you were still having issues when trying to view your bill. If so, could you clarify by answering the following questions?

• Are you attempting to view your bill in a web browser, or via the MyBell app?
• If the former, what browser are you using? Keep in mind that Bell.ca works best on the latest versions of Chrome, Edge, Safari and Firefox.
• If the latter, have you made sure that your app and phone OS are up to date? 
• In a browser, have you tried clearing your cookies & cache, then trying again?
• If in the app, have you tried deleting and reinstalling the app?
• Beyond that, what troubleshooting steps have you personally tried?

Let us know if you were still in need of assistance. Looking forward to hearing back from you.