How to link account in MyBell / Consolidate into One Bill

[kimberleydawn61]

Can I add my new satellite service to my bell mobility account? If so how? Thanks 

[Sams · Accepted solution]

To add Bell services to your OneBill check out Link services to OneBill

Just make sure all the services you want to merge onto your OneBill are on your online MyBell profile. 

[Kongo10]

when I go to add my new account through My Bell > Add Account, I add my new account number and the screen just refreshes and nothing gets added.  No error or confirmation.  the account does not get added.  

[BellAntgio]

Hey there @Kongo10 , 

Welcome to the community and thanks for your post. 

You can follow the suggestions mentioned above on this thread and if it still doesn't work, you can clear your cookies and cache, try in incognito mode and/or even try in a different browser like Chrome, Edge or Firefox. 

Let the Community know if you have more questions.

[Thelma]

Recently moved all services to bell, created a MyBell account. For some reason the mobile is the only one showing. When I try to log in to Fibe or Wifi app they say I am not registered for these services, which is not the case.

[WelshTerrier · Accepted solution]

I trust all of your services are set up & functioning. You now have a MyBell account linked with your mobility service.

If you wish to add all of your remaining services to  MyBell & setup One Bill you will need to link these accounts to your MyBell account.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the services you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, autobilling payment, look at your history, account information, etc.

Enjoy!

[KEO]

HOw do I combine my mobility pre-authorized payment bill to my new internet & cable bill, I just cannot see any place for this on the website.

[WelshTerrier]

You will need to register all of your services on MyBell. To do so, you will need to add each account. Once completed, this should resolve your issues.

Once you complete the following steps by linking your accounts in MyBell, there will be numerous other benefits to linking them, including One Bill.

If you wish to add an additional service such as TV, Internet, Home phone, Mobiliity, etc., to MyBell & set it up for One Bill you will need to link these services / accounts in your MyBell.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the service you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.

I have also added the following link to better assist you in understanding One Bill, how it works & who can receive One Bill.

What is One Bill and how does it work? : Who can receive One Bill? (bell.ca)

[B2B]

Why is my internet service not on my MyBell app anymore?

[WelshTerrier]

Did you by chance change any of your account, billing or service information recently? Lets do a check the following:

Login to your MyBell account on the web > Log in to MyBell

On the main login screen you should see all of the services that are connected to your MyBell account. If any one of your services is missing, e.g. Internet; then you will need to add it to your MyBell account.

Here is a link and tutorial that will assist you in adding a service to MyBell & One bill.

How to add another account to MyBell

How to add another account to MyBell

[Jennie]

Hi, can I get just 1 bill for both my phone and internet?

[WelshTerrier]

Yes, you certainly can. All you need to do is take both of your bills and set them up under one account in MYBell.. Once you add both services to MYBell, you can then set up One Bill to combine your bills in to one for bill payment.

Have both of these services been added to your MYBell account? Are they linked on MyBell One Bill? Are they billed on separate accounts?

If you have not added your Internet service or phone to your MyBell account, you can do so. Once both services have been added to MyBell & One Bill you will also be able to view their detail information in one location. You will also be able to pay one bill.

To add an additional service such as TV, Internet, Home phone, Mobiliity, etc., to MyBell & set it up for One Bill you will link these services / accounts in your current MyBell.

To do so, open any web browser & Login to your MyBell account.

Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:

How to add another account to MyBell

Follow these steps for each of the service you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.

I have also added the following link to better assist you in understanding One Bill, how it works & who can receive One Bill.

What is One Bill and how does it work? : Who can receive One Bill? (bell.ca)

The following link, has a number sections that will answer most of your question, If you wish to setup Pre-authorized bill payments, there is a section called Paying your bill that will show you various options for bill payment.

My Account & Billing - Bell Residential services

Should you need any further further assistance, please do not hesitate to reach out to the Bell Community Forum.

Take care.

[rmanor]

Is the first time I use Bell, in MyBell I only can see my phone service, those are the same steps to link my TV and Internet account?, thanks!. . .

[BellPatricia]

Hi @rmanor,

Welcome to the Bell Community, and thank you for reaching out. 

Yes, you can follow the steps in the thread above to link your TV and Internet account to your MyBell profile.

Let the Community know if you have any other questions.

- Patricia

[mungoflea]

I have Bell Internet at home since last summer that I manage on MyBell and all is well.

Today I activated two Mobility lines. They have been activated on another (new) account number.

I added the new account in MyBell. I now have them both on MyBell, but still with differents account numbers and billing cycle. Do I have to do something else to have OneBill enabled? To have one bill, one payment and one billing cycle ? Do I have to wait like 1-2 billing cycles or else for them to « merge » on the same bill ? Again, they are now both linked in MyBell but still each under different account numbers and billing cycle.

Thanks!