Good Day.
Please check your bill. What is your billing date? When did you receive your Bell email notification? Your bill was finalized & posted on MyBell on the same date that you received your email notification. This is also dated.
On your Bell bill notification email, there is an Account Summary section. Within this section is a Payment date. This date is not your due date. It is a processing date based on method of payment.
Your billing date is when your bill is finalized. Charges and credits to your account for you upcoming bill are applied on this date. Your due date is always 30 days after your billing date. Depending on your method of payment, there will be a delay in processing & posting your bill online or in its delivery by Canada Post.
Your final monthly bill cannot be prepared until after the billing date. All of your credits & charges for the previous month are included & not finalized until the end of this day.
Every month & every day of the month is not the same in terms of the number of business days in a month. E.g. Holidays, weekends, etc. (Please taken a moment to reflect on how & what is being provided in the off hours when information is not readily available & provided by necessary support groups. E.g. banks, credit card companies, mail delivery, etc.)
Bill processing today is faster than it has ever been. It is never going to be fast enough in the eyes of the recipient. It will get better but will never achieve the magic of "Voila".
When you read your billing notification email, & how you pay your bill, are not within Bell's control. That is entirely within your circle of influence.
The chart I have included in this link is only a reference point for you to use. It is intended to allow you sufficient time to pay your bill by the due date.
How long does it take for my Bell payment to be processed?
If you feel that there is a problem with your bill processing & monthly delivery, then by all means contact Bell Customer Service Accounts & billing. I have included their contact information: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.
This is not something that any one of us can solve on the community forum.
Thank you for posting your question.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
