MyBell and Bell Email MFA/2FA access

[StevieB]

 I understand the need to implement login verification on the web.  All good.  However it completely baffles me that your system requires a successful text-based authentication to my Bell mobile phone, and then immediately requires an additional e-mail based verification.  This is ridiculous, useless, and a waste a time.  Not even my bank makes me jump through that many hoops for a simple login.   Once again Bell you are demonstrating you are more interested in showing off and spinning your wheels just for the sake of it, rather than focusing on the actual customer experience.  I login to my Bell account often, and this has become such a source of irritation that I'm considering switching to Rogers.  So, my question is, can you setup my account so that I'm not forced to double verify myself when I log in!!??

[dks]

Bell may be making changes. Sometimes I am asked and sometimes I am not. ReCAPTCHA appears to be more common right now.

[WelshTerrier]

Good Day.

Thank you for your feedback.

Bell has not shared any plans to stop MFA/2FA authentication on MyBell. Bell is working on future enhancements, tweaks and changes to MFA/2FA. There are no plans to discontinue MFA/2FA authentication on MyBell.

If you have a Bell webmail account & you are using a browser, MFA/2FA authentication is required in order to access your email account. You can configure & change your level of access security by selecting Settings on your Bell Webmail toolbar.  Scroll down the Basic settings list. Select > Access security.

Take care.

[Loosie-Goosie]

So I set up MFA (cell phone), and wish I hadn't, because now, EVERY TIME I login to check my email, I am always prompted for a verification code; every...single...time 😠 Do I have to enter a verification code EVERY TIME I log in to Bell webmail?  

This is annoying to say the least.  I thought it would be a one time thing.. but no..

Is there anyway I can reverse/remove this process?

TIA

[WelshTerrier]

Good Day & Welcome.

There is no work around for the MFA email authentication. All Bell customers will be required to use MFA. You cannot opt out.

You can choose to select: "Keep me logged in" on the opening Bell webmail login page. This will eliminate your requirement to login each and every time you access your webmail using the same browser. This will only work if your browser privacy settings are not set to clear your, cache, cookies & passwords when your browser is closed.

If you setup your email account on an email client, you will bypass MFA authentication for email access only.

Depending on the device you are using, (computer, tablet, etc.) a quick fix that may solve your problem would be to use an email client such as Microsoft Mail, Outlook, Gmail, Apple Mail, Thunderbird, Safari Mail, Samsung Mail, etc.

You can configure Bell email to work with email software using either POP or IMAP settings. I recommend using IMAP because it provides useful functions, such as syncing your folders and messages across multiple devices.

Add your Bell email account to any one of these free email clients and you will no longer need to enter the MFA security code when using the email client. (MFA security code entry will continue to be a requirement if you choose to access your email account with a web browser.)

Using Bell email : Bell email features

Setting up Bell email : Multi-factor authentication (MFA)

Take care

[Taavi1]

Whoever suggested this nonsense should be forced to explain why this total aggravation is in any useful or helpful to customers. With 7 layers of security before I even open my bell.net account why do I need two more steps. On three other devices I[ads and tablets I can access my bell.net account without being coerced into MFA. I have a sympatico.ca email account and did not blunder into using the MFA. I am thinking of cancelling my major email account, waiting for a day or two and then subscribing once again using the same address but NEVER, EVER using MFA. My current bell.net has been shared with ten  organizations and the Canadian Revenue agency plus other on-line groups and friends. 

[Taavi1]

Perhaps all of the complaints in their hundreds can be packaged and sent to the CRTC who regulates telecommunications  in Canada concerning the bell.net MFA and another copy to the CEO of BCE. Reading some of the dissatisfactions with the monumentally dumb security over done it appears that you may cause financial ruin or risk to health possibly even death. 

[dks]

While I appreciate your frustration, 2FA security is becoming the minimum standard for computer access to accounts in today's world. Bell is no different. If you choose to cancel your Bell e-mail account, you will be unable to reactivate it. Bell has stopped providing any email service to new accounts. You email address will be gone forever.

If you wish to avoid 2FA for your email, the easiest way of doing that is to use an offline mail client such as Microsoft Outlook. You will never use 2FA at all.   

[dks]

Thanks for your thoughts. The Government of Canada through the Communications Security Establishment Canada has established the Cyber Safe web site, a national public awareness campaign created to inform Canadians about cyber security and the simple steps they can take to protect themselves online. One of those steps is MFA security. Unfortunately there are bad people in the world and what we might call annoyances are necessary.