Phone shipping and when can I expect it to arrive?

[EmmanuelSegundo]

Can i change the delivery from standard to express shipping to get the order faster?

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

After placing a Bell Mobility order, expect to receive a confirmation email with an order number, which you can use to track your order status and see estimated delivery dates on the Bell website, though it may take up to 48 hours for this information to appear online. You'll typically receive a shipping confirmation within 2-5 business days, though delivery times can vary. 

Once your order has shipped, you'll receive a shipping confirmation email with your order number and a link to track your order. Using your order number and postal code or phone number, you can view your order summary, status, estimated delivery date and more.

Online delivery timing is based on the shipping method you selected at checkout, the region you live in, weather, supply & demand, work stoppages, & the capacity of the delivery company.

The shipping times provided online are estimates based on the information provided by the delivery company.

Shipping options and delivery times

If an item you’ve ordered is out of stock, the delay on a new product may be up to 60 days, depending on what is available from Bell's supplier.

Take care.

[StarP]

I placed an order with Bell for the newly released iPhone 17 Pro Max last September 13. I’m located in British Columbia. I was wondering if there’s any chance it could be delivered before my flight on October 20th next month, so i can use it before then!

[WelshTerrier]

Good Day.

I wish there was something more I could do for you, but there just isn’t anything we can do expedite your order on this website.

Once your order has shipped, you'll receive a shipping confirmation email with your order number and a link to track your order. Using your order number and postal code or phone number, you can view your order summary, status, estimated delivery date and more.

After placing a Bell Mobility order, expect to receive a confirmation email with an order number, which you can use to track your order status and see estimated delivery dates on the Bell website, though it may take up to 48 hours for this information to appear online. You'll typically receive a shipping confirmation within 2-5 business days, though delivery times can vary.

Take care.

[ktompson]

I am just wondering if someone else has experienced it where they missed the date for pre-sale of the iPhone 17 pro Max and have been given a 2 different dates and then very rudely be told if you didn't pre-order it you're not getting it so now I'm gonna be stuck paying for a phone that I may never get. What do I do now

[WelshTerrier · Accepted solution]

Good Day.

This is a peer-to-peer website. As such, we do not have access to your account and billing records.

Unfortunately, this is not an unusual situation that you are experiencing. Every year at this time, Apple releases its next generation of new devices. There is a pent-up demand from customers from all walks of life across the world demanding to be first in line. Every distributor & carrier is experiencing the same frustrations as you are in wanting to know where their new device is at and why it has not been delivered.

When an item you’ve ordered is out of stock, the delay on a new product may be up to 60 days, depending on what is available from Bell's supplier.

Once your order has shipped, you'll receive a shipping confirmation email with your order number and a link to track your order. Using your order number and postal code or phone number, you can view your order summary, status, estimated delivery date and more.

Online delivery timing is based on the shipping method you selected at checkout, the region you live in, weather, supply & demand, work stoppages, & the capacity of the delivery company.

The shipping times provided online are estimates based on the information provided by the delivery company.

You can view your order status in MyBell by following the instructions below:

1. Visit the orders page in MyBell.
2. Select the magnifying glass icon next to any of the orders listed to view its details.
3. Have you received a confirmation number?

If you order something that is not available, then you can contact Bell Mobility to:

• Cancel your order.
• Choose a replacement product.
• Have an item shipped at a later date

Should you require further assistance, you can request to speak to a Bell Mobility Customer Service manager.

If you still need help, please have your order confirmation number handy before you call Bell Mobility Customer Service at: 1 800 667-0123 or dial *611 from any Bell mobile device.

I wish there was something more that I could for you, but there just isn’t anything we can do to expedite your order on this website.

Take care.

[Steve]

Is shipping of the iPhone 17 Pro Max delayed?

[WelshTerrier]

Good Day & Welcome.
This is a peer-to-peer website. As such, we do not have access to your account and billing records.

When an item you’ve ordered is out of stock, the delay on a new product may be up to 60 days, depending on what is available from Bell's supplier.

Once your order has shipped, you'll receive a shipping confirmation email with your order number and a link to track your order. Using your order number and postal code or phone number, you can view your order summary, status, estimated delivery date and more.

If you order something that is not available, then you can contact Bell Mobility to:

• Cancel your order.
• Choose a replacement product.
• Have an item shipped at a later date

If you still need help, please have your order confirmation number handy before you call Bell Mobility Customer Service at: 1 800 667-0123 or dial *611 from any Bell mobile device.

I wish there was something more that I could for you, but there just isn’t anything we can do to expedite your order on this website.

Take care.

[Jennifer]

How do I track a delivery 

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

At this time, you can track orders for Mobility devices and accessories, and TV accessories. You can track your Bell delivery by:

• Checking your shipping confirmation email for a tracking number and a link.
• Logging into your MyBell account.
• By using the Bell shipping tracker on the Bell website.

You will need your order number and postal code or phone number to check the status of your order.

Take care.